For creative meetings it is useful to have flipchartspaper or an interactive

For creative meetings it is useful to have

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For creative meetings it is useful to have flipcharts/paper, or an interactive device such as an interactive whiteboard, available for you or others to use for writing and drawing ideas onto. It is also helpful for keeping a reference of discussions, train of thoughts and suggested ideas where all participants can see them displayed. Creative processes work better if working ideas are put on view; often solutions can come from the smallest of ideas, or a phrase that may have been noted down much earlier on. This helps document and capture the creative process. Communication styles When presenting your information and are engaged in discussions, be aware of the different communication styles that you may come into contact with from your audiences. When engaging individuals or groups to interact and contribute with opinions, thoughts and ideas be aware of the following traits that may be observed through different communication styles. These may include: f Assertive This style of communication is the most effective as it comes from a place of confidence and a healthy self-esteem. This direct communication is focussed and enables you to interact fully with the individual. f Aggressive This is all about achieving the goal – winning the point regardless of the other party. It is not about mutual agreement and the individual can become forceful and bullying in their efforts to achieve their goal. f Passive-aggressive This can be more difficult to recognise but essentially the individual will appear passive and compliant on the surface while using a more aggressive stance when taking actions. The communications may be pleasant and easy on the surface but may hide another agenda below the surface. f Submissive This style is about pleasing others in order to avoid conflict. The individual will disregard their own wants and needs and put those of the other person above their own. This is not necessarily a style you will experience in higher management scenarios but you may experience this in workers within your organisation. f Manipulative The characteristics of this style are more devious, such as scheming and calculating to achieve the required goal. It may be difficult to know the individual’s true intent as they will look to influence or control the outcome in subtle ways. It can be hard work to communicate with this individual and you may feel that you are always trying to work out what is going on.
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6 WORKBOOK | © 2016 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB42415 CERTIFICATE IV IN MARKETING AND COMMUNICATION | MARKETING IDEAS_V1.0 Purposes for communications
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