What are the two key successful factors for a KPI? 2. Write a KPI related to your position. Write the operational goal that you believe it is related to or provide a brief description of the role that you are writing a KPI for.
12 WORKBOOK | © 2016 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB51915 DIPLOMA OF LEADERSHIP AND MANAGEMENT | OPERATIONAL PLANNING_V2.4 1.4 – Develop and implement contingency plans at appropriate stages of operational planning Irrespective of how much you plan, something will always occur so your plans may not go as planned. Assumptions are never precise so when you make an assumption about the market, you may find that unforeseeable events can have an impact on their accuracy. When problems like this occur, you need to have plans that can be used when an original plan does not work. These plans are called contingency plans. A contingency plan is simply a secondary or alternative plan that can be implemented when the original plan fails. These plans allow businesses and other entities to adjust as the circumstances change and you remain in operation. Most organisations have several contingency plans geared to fast responses in areas of operation. Steps for creating a contingency plan Contingency plans should be written by a subject matter expert who is the closest to the system and who has the best knowledge of the subject and thus are suited to writing the contingency plan. The aims of the leader are to train, to set deadlines, to mentor and promote enthusiasm. To create a contingency plan, you need to: f Identify your needs f Complete a impact assessment f Select suitable measures and control f Develop recovery strategies f Build the plan f Test, train and maintain Identify your needs Examine your organisation so you can make sure the plan you develop is one that is actually needed. Use your organisations contingency plan policy to assist you in identifying whether or not a contingency plan is required. If the organisation does not have one, develop one by: 1. Writing the objectives of the contingency plan 2. Stating who is responsible for the development, maintenance and implementation of the plan 3. Asking, what is the scope of the plan including which departments participate in the execution of the plan? 4. Asking, how you will review the plan 5. Asking, what resources, testing and training is involved in the plan? 6. Deciding how the plan will be maintained, backed up and stored? Before a plan can be created, it is important to know what is at stake. This means that you should have a clear understanding of the value of the resources used; the level of risk in targeting resources incorrectly and how you can minimise the risk. An impact assessment can assist you in establishing the level of risk and a hierarchy that the contingency plan will address.
13 WORKBOOK | © 2016 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB51915 DIPLOMA OF LEADERSHIP AND MANAGEMENT | OPERATIONAL PLANNING_V2.4 Impact assessment To create an impact assessment, you should: Select measures and controls
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- Management, YOUNG RABBIT PTY, AUSTRALIAN PACIFIC COLLEGE, YOUNG RABBIT PTY LTD