Specialization all members of a bureaucracy are

Specialization: all members of a bureaucracy are assigned specialized roles and
tasks certain teachers teach certain classes
Technical competence: all members are expressly trained and qualified for their
specific roles within the organization
Hierarchy: bureaucracies always feature the supervision of subordinates by
higher-ranking managers and bosses
Rules and Regulations: these are meant to make all operations as predictable as
possible
Impersonality: in a bureaucracy rules come before people, no individual receives
special treatment
Formal written communication: documents such as memos (or emails) are the
heart of the organization and the most effective way to communicate
Inequality within the bureaucratic structure
Need the bureaucracy to make sure there is a balance
-McDonaldization (and the principles of McDonaldization) George Ritzer’s term for
describing the spread of bureaucratic rationalization and the accompanying increases in
efficiency and dehumanization
Efficiency: services being provided very quickly and economically
Predictability:
Uniformity: can result in predictability
Control: do not want the leave anything to chance (music, temperature,
interactions)
Lose personal touch
-How the 3 major theoretical perspectives view groups

Deviance is relative
Jazz and rock and roll were huge social changes and considered deviant at the time they
came about but now you can take classes about them at established institutions
-How the 3 major theoretical perspectives view deviance
Structural functionalism – Durkheim claimed deviance could be functional