Assertive communication requires an individual to

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Assertive communication requires an individual to have various skills and techniques. Such skills include the ability to initiateand maintain conversations. In a healthcaresetting, assertivecommunication behavior promotespatient’s safety. Assertiveness in nurses enables them to build effective teamwork and also facilitate collaboration with other team members. For
COMMUNICATION AND PATIENT SAFETY 5instance,when a nurse is unsure or concerned about a medical procedure, assertivecommunication skills will facilitate effective communication of the message. In most cases,the healthcare setting integrates the efforts of several professionals. Thiscalls for assertiveness in facilitating the transition of patients from the hospital setting.There is the need to ensure that there is collaboration in terms ofcommunication betweennurses and physicians as well as other healthcare professionals. Proper communication between patients has the capacity of regulating their emotions and at the same time facilitates goodcomprehension of medical information. Strategies to improve communication can be implementedin the healthcare setting (Deilkås & Hofoss, 2010). Education programs should be developed and carried out with respect tothe measures proposed. The precise components of what constitutes a safe organization are difficult to identify,but they are basedon effective communication and leadership.Bedside Handover in Improving Safety CultureBedside handover is a concept that applies tohospitalized patients where the off-goingnurses and incoming nurses have to share critical information regarding patient’s plan of care. To ensure high quality care and safety of patients, there is need to ensure that there is proper communication in the course ofthe patienthandoff(Chaboyer, McMurray, & Wallis, 2010). Several barriers and problems have been notedin relation tohandoff of patients. In this regard,there is the need forensuring that there is an appropriate way of ensuring that the off going and the incoming nurses communicate effectively between the shifts. One important practice is the recording of bedside reports to be handed over to the incoming nurses. More so, it is evident that the bedside reports tend to increase patient satisfactionand involvement in the treatment process.For this reason,the report will also facilitate teamwork and accountability among the nurses
COMMUNICATION AND PATIENT SAFETY 6(Johnson & Cowin, 2013). The ultimate effect is that there will be adequatecommunication among the caregivers.Fundamentalto the provision of a safety culture is the ability of the healthcare professional to communicate on the safe handoffof patients in a well-executed process. In most cases,it is a high-riskendeavor,and therefore, there is the need to ensure that interdisciplinary approaches are promotedin the continuum of care. The transition to nursing bedside reports requires the implementation of a well-developed plan (Tobiano, Chaboyer, & Mcmurray, 2013).

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