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This includes:•Showing evidence of business interactions•Acting on the needs of the two business contacts•Managing agreements and contractsas appropriate to the individuals.Type of observation/evidence:What did the learner do?When did s/he do it? Over what period of time?How did s/he do it?What was the outcome?Other relevant comments/evidence:•Demonstrate the use of high-level communication and relationship building skills when conducting formal negotiations and making commercially significant business-to-business agreements in the above business relationships.This includes:•Use of interpersonal and communication skills appropriate to the two negotiations, such as:•assertive communications•cooperation•problem-solving•bargaining•compromising•Knowledge and understanding of participating within business-to-business agreements and negotiations.Type of observation/evidence:What did the learner do?When did s/he do it? Over what period of time?How did s/he do it?What was the outcome?Other relevant comments/evidence:
Assessor’s checklistThis should be used by the trainer/assessor to document the learner’s performance during observations/demonstrations, as relevant tothe performance criteria of this unit. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) in the observations or if reassessment is required.Learner’s nameTUAN ANHAssessor’s nameUnit of Competence(Code and Title)SITXMGT002 Establish and conduct Business RelstionshipsDate(s) of assessmentHave all observations been performed fully and as required to assess the competency of the learner?Yes No(Please circle)Has sufficient knowledge been displayed by the learner during all observations?Yes No(Please circle)CommentsProvide your comments here:The learner’s performance was:Not yet satisfactorySatisfactory
If not yet satisfactory, date for reassessment:Learner’s signatureTUAN ANHAssessor’s signaturePart 1 – Preliminary questions for the third partyWhat is your relationship to the learner?How long have you worked with the learner?How closely do you work with the learner in the area being assessed?What is your technical experience and/or qualification (s) in the area being assessed? (Include any assessment or training qualifications.)In your opinion, does the learner:•Perform tasks to the industry standards?•Manage job tasks effectively?•Implement safe working practices?•Solve problems on the job?•Work well with others?•Adapt to new tasks?•Adapt to unusual or non-routine situations?(Please circle yes or no)Do you understand which evidence/tasks the learner hasYesNoprovided/performed that you are required to comment on?
Has the assessor explained the purpose of the learner’sYes Noassessment?