This includes:
•
Showing evidence of business
interactions
•
Acting on the needs of the two
business contacts
•
Managing agreements and contracts
as appropriate to the individuals.
Type of observation/evidence:
What did the learner do?
When did s/he do it? Over what period of time?
How did s/he do it?
What was the outcome?
Other relevant comments/evidence:
•
Demonstrate the use of high-level
communication and relationship
building skills when conducting formal
negotiations and making commercially
significant business-to-business
agreements in the above business
relationships.
This includes:
•
Use of interpersonal and
communication skills appropriate to
the two negotiations, such as:
•
assertive communications
•
cooperation
•
problem-solving
•
bargaining
•
compromising
•
Knowledge and understanding of
participating within business-to-
business agreements and
negotiations.
Type of observation/evidence:
What did the learner do?
When did s/he do it? Over what period of time?
How did s/he do it?
What was the outcome?
Other relevant comments/evidence:

Assessor’s checklist
This should be used by the trainer/assessor to document the learner’s performance during
observations/demonstrations, as relevant tothe performance criteria of this unit. Indicate in the
table below if the learner is deemed satisfactory (S) or not satisfactory (NS) in the observations
or if reassessment is required.
Learner’s name
TUAN ANH
Assessor’s name
Unit of Competence
(Code and Title)
SITXMGT002 Establish and conduct Business Relstionships
Date(s) of assessment
Have all observations been performed fully and as required to assess the
competency of the learner?
Yes
No
(Please circle)
Has sufficient knowledge been displayed by the learner during all observations?
Yes
No
(Please circle)
Comments
Provide your comments here:
The learner’s
performance was:
Not yet satisfactory
Satisfactory

If not yet satisfactory, date for reassessment:
Learner’s signature
TUAN ANH
Assessor’s signature
Part 1 – Preliminary questions for the third party
What is your relationship to the
learner?
How long have you worked with the
learner?
How closely do you work with the
learner in the area being assessed?
What is your technical experience
and/or qualification (s) in the area
being assessed? (Include any
assessment or training qualifications.)
In your opinion, does the learner:
•
Perform tasks to the industry
standards?
•
Manage job tasks effectively?
•
Implement safe working
practices?
•
Solve problems on the job?
•
Work well with others?
•
Adapt to new tasks?
•
Adapt to unusual or non-routine
situations?
(Please circle yes or no)
Do you understand which evidence/tasks the learner has
Yes
No
provided/performed that you are required to comment on?

Has the assessor explained the purpose of the learner’s
Yes
No
assessment?

