hca205week1discussion1.docx

Samples of his prescribed medication to trevors

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samples of his prescribed medication to Trevor's office or obtained case management to help him get his prescription filled by the hospital funded program. The case manager could also have helped Trevor apply for Medicaid or supplied him with information and paperwork to pay his hospital bill for assistance. Indigent is the program at most hospitals. Quality: Trevor continues to be at risk of disability or possible death if he continues to delay receiving treatment from his PCP or urgent care or adheres to the discharge instructions from the doctor in
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the hospital. Trevor as a patient is not compliant if he does not want to follow up with the doctor or fill his prescription. It may deteriorate his condition leading to readmission to the hospital. When Trevor asked the nurse to talk to the doctor because he had questions, she could have offered further assistance instead of the nurse leaving the answer to the doctor in an emergency call. The nurse might have reported Trevor's concerns to the doctor and waited for a call back, or she might have tried to answer his questions to her best knowledge. The rates and satisfaction of hospitals and doctors are mainly based on how patients feel after receiving care and treatment, whether in an outpatient or inpatient setting. Trevor could in the future choose to seek treatment elsewhere, leaving the hospital frustrated because of lack of care. Access: The idea would be for the PCP office of Trevor to provide services after office hours and weekends by appointing an on-call doctor or nurse. Failure to cover the costs of obtaining medical treatment is a disadvantage for Trevor, but it is another disadvantage to travel more than 50 miles for treatment. Trevor would probably not be so reluctant to go to the ER due to long waiting times if his PCP was available after office hours or in the vicinity of urgent care and/or did not have sufficient staff to accommodate the patient. Although his symptoms required that he be admitted to the hospital, he could have bypassed the ER by being admitted by his PCP directly to the hospital.
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  • Fall '14
  • Trevor

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