• Researching related policies/procedures used across the industry is also advised. Consultation: • Managers might be responsible for consulting with stakeholders or they might be consulted as a representative of their workgroup. • They should be in a position to sign off on the policy/ procedure on behalf of their group. ETEA Learning Resources (Part 03:5)
Drafting • Managers might be involved in the drafting of new of revised policy/procedure documents and circulating these to stakeholders for comment. • They should ensure that documentation and record keeping requirements are integrated into policies and procedures and nominate the roles and responsibilities of different people in meeting requirements where multiple people are involved. ETEA Learning Resources (2019, Part 03:6)
Implementation and Review • Managers should publicly endorse new and revised policy/ procedure documents and communicate these to their work group. • They should organise for the distribution of policies/procedures and legal information to colleagues and peers in a timely fashion. • Information that will help workers understand the reason for the policy, procedure or change to regulatory requirements should be provided. Shared information creates a greater sense of ownership. • Managers should also monitor the effectiveness of the policy / procedure after implementation. • This can be achieved by observation, feedback from staff, and/or the collection of statistical data. • Review: Managers might be required to review existing policy/ procedure documents on a regular basis (1-3 years) to ensure they remain relevant. ETEA Learning Resources (2019, Part 03:9-10)
Activity 04: Can you list ten sources of information and advice on compliance. Examples of sources of information and advice on compliance include, but are not limited to: • Legislation including regulations and mandatory industry codes. • Workplace policies and procedures. • Australian and international standards. • Permits, licences or other forms of authorisation. • Common and contract law. • Court judgements or administrative tribunals. • Customary or Indigenous law. • Treaties, conventions and protocols. • Voluntary principles and codes (e.g. codes of conduct or codes of ethics). • Agreements with community groups, public authorities, stakeholders or non-governmental organisations.
Activity 04: Can you list ten sources of information and advice on compliance. • State/ territory based regulatory authorities e.g. Safe Work Australia. • Government departments e.g. Australian Taxation Office. • The internet. • Accountants. • Insurance providers. • Industry registration/licensing operators. • Accreditation providers e.g. the Australian Aged Care Quality Agency. • Legal experts. • Reference books. • Industry and/or employer associations.
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- Fall '19
- compliance officer, Australasian Legal Information Institute, Australian Aged Care Quality Agency