Internal Ethics Programs (Corporate, Building, Organization, etc…) – Established in house to prevent bad ethics. There are two types Compliance-based – Prevent, expose, and discipline violations. Integrity-based – instill personal and ethical responsibility among employees. Corporate Social Responsibility – obligations that a business has toward society Economic – produce goods that are desired / profitable Legal – obey laws Ethical – meet society’s moral expectations Philanthropic – participate in desirable behaviors (charities/volunteering) Socio-capitalism – blend profit with social responsibilities! (Wal-Mart donates to the poor!?) Internal environment – Employees, office layout, management style, and bonus systems. A strong organizational culture benefits a business by encouraging employee loyalty and cooperation. Dominant culture prevents change? Problematic! External Environment – Factors outside of an organization that have direct/indirect effects on the org. Direct – Suppliers, competitors, customers (immediate and daily influence on a business, also known as the competitive environment) Final consumer – Purchases products in their completed form Intermediate consumer – buys raw materials or wholesale products and then sells the product to final consumers. Indirect – Legal, political, economic, technological, social-cultural, and global (General influences on a business, also known as macroenvironment) Energy sources, INTL trade agreements, exchange rates, cultural environments, global factors, technology, television, software, medical devices, robotics, and transportation are indirect influences. Regulators – power to investigate businesses. (OSHA, FAA, EPA, SEC FDA) Ruble and Thomas - never heard of these people, lol tall organizations steps of delegation management by exception middle management know about utilitarianism lot of q's dealing with management (frontline, first-line, middle, executive, senior…some of those are interchangeable but that's what the q's had in them) and what they do, their interactions with others, etc. what a matrix organization is, as well as functional, decentralized, centralized, and the like... qualities of leadership
Equal Employment Opportunity Commission stuff what levels of management deal with what kind of planning qualities that describe middle management person who describes a process as dealing with variations from the norm - defects (something like that…had no clue really as to the answer) situations that would describe sexual harassment span of control stuff if a manager did this and that in regard to an employee, those actions would be classified as what kind of influence upon the employee...
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- Winter '12
- Management, bureaucratic control, power – leader