resistance to changes seems to be in our DNA and changes do not happen easily, getting everyone involved is important. The next step would be to conduct internal interviews and get suggestions from the staff while involving them in the process. Then I will need to come up with improvement solutions that consider human errors and build in safeguards (Sohn, 2013). These solutions should include procedural changes as well as providing additional staff training or educational tools to help the staff better understand their job responsibilities and how to improve their patients’ outcome. These additional training may include seminars on ethics, duties and responsibilities. Since the staff might be more receptive to an outside entity, these seminars can be offered through partnership with third party organization or government officials. Also they should be geared towards increasing collaboration/communication, enforcement of medication approvals, risk identification/avoidance, and with a strong focus on improving patient outcome (Anderson & Townsend, 2015). Finally additional safeguards such as introducing a consent form (that must be signed) will help prevent the reoccurrence of this issue (MEDS, 2007). This document should
You've reached the end of your free preview.
Want to read both pages?
- Fall '15
- Better, Prescription drug, Advanced practice nurse, Medical prescription