Topic Training 113 Mary a HR manager is designing a training class for those

Topic training 113 mary a hr manager is designing a

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Topic: Training
113.Mary, a HR manager, is designing a training class for those working on the new cross-functional teams within her company. This class is aimed at improving group decision-making and interpersonal relations. What method of delivery should she choose? A. lecturesB. computer-aided trainingC. workbooksD. videotapesE.role-playing, practice, and discussionThere are all kinds of training and development methods, and their effectiveness depends on whether what is being taught are facts or skills. If people are to learn facts, such as work rules or legal matters, then lectures, videotapes, and workbooks are effective. If people are to learn skills, such as improving interpersonal relations or using new tools, then techniques such as discussion, role-playing, and practice work better.AACSB: Analytical ThinkingAccessibility: Keyboard NavigationBlooms: ApplyDifficulty: 3 HardLearning Objective: 09-04 Once people are hired, what's the best way to see that they do what they'resupposed to do?Topic: Training114.Which of the following is a typical off-the-job training method? A. coachingB. job rotationC.computer-assisted instructionD. role-playingE. planned work activitiesOn-the-job training takes place in the work setting while employees are performingjob-related tasks. Four major training methods are coaching, training positions, job rotation, and planned work activities. Lots of off-the-job training consists of computer-assisted instruction.AACSB: Analytical ThinkingAccessibility: Keyboard NavigationBlooms: Understand
Difficulty: 2 MediumLearning Objective: 09-04 Once people are hired, what's the best way to see that they do what they'resupposed to do?Topic: Training115.___________ refers to educating technical and operational employees in how to better do their current job. A.TrainingB. AssessmentC. DevelopmentD. OrientationE. EvaluationTraining—upgrading skills of technical and operational employees. Electronics technicians, data processors, computer network administrators, and X-ray technicians, among many others, need to be schooled in new knowledge as the requirements of their fields change. Training, then, refers to educating technical and operational employees in how to better do their current job.AACSB: Analytical ThinkingAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 09-04 Once people are hired, what's the best way to see that they do what they'resupposed to do?Topic: Training116.Performance appraisal consists of __________. A. rotating job positionsB. setting standards and monitoring performanceC. motivating and counselingD.assessing performance and providing feedbackE. motivating and monitoring performanceFeedback about how you're doing at work is part of performance appraisal, which consists of (1) assessing an employee's performance and (2) providing him or her with feedback.

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