Hindrance stressors strong negative effect on

Hindrance stressors STRONG NEGATIVE effect on organizational commitment. (.5mag) High hindrance stressors have
low levels of AFFECTIVE commitment & NORMATIVE commitment. Hindrance stressors evoke strains, which are
dissatisfying. Satisfaction has a strong impact on the degree people feel committed to their organization. People who feel
sick & exhausted because of work will be dissatisfied with their jobs & feel less desire to stay in organization .
(Relationship with continuance commitment is weaker).
Challenge stressors WEAK POSITIVE effect on job performance. (.1) High challenge have high task performance
Not much known about impact of challenge stressors on citizenship & counterproductive behaviors. The net benefit of
the trigger positive emotions & challenge, focused coping strategies of employees highly engaged in their jobs outweigh
the strain. Thus, it benefits employee performance & commitment. Positive effect seen in executives, lower level
employees & students. NOTE: high levels of challenge stressors may have negative consequences that become apparent
over long term...Challenge stressors cause strain, which can result in illness, but because these employees tend to be
more satisfied, committed & engaged, they come to work anyway. This is known as PRESENTEEISM. Cans result in
prolonged or spreading illness, & downward health spiral.
**reductions in productivity that result from presenteeism is larger than reduction from absenteeism.
Challenge stressors have a MODERATE POSITIVE effect on organizational commitment. (.3) High challenge have high
levels of Affective commitment & Normative commitment . (Continuance commitment weaker relationship)
Application: Stress Management
Because of the high costs associated with employee stress, organizations assess & manage stress using a number of
different practices. In general, these practices focus on reducing or eliminating stressors, providing resources that
employees can use to cope with stressors or trying to reduce the strains
Assessment – Stress audit – Managers ask questions about the nature f the jobs in their organization to
estimate whether high stress levels may be a problem
Reducing stressors – Organizations could try to eliminate or significantly reduce stressful demands.
Sabbatical gives employees the opportunity to take time off from work to engage in alternate activities
Providing resources – Training interventions – aimed at increasing job related competencies & skills
Supportive practices – help employees manage & balance the demands that exist in the different roles
Reduce strains- Relaxation techniques, Cognitive- behavioral techniques, Health & wellness programs
According to transactional theory of stress , after initial appraisal of a stressful demand,
Secondary appraisal = people ask themselves “what should I do” or “what can I do”? How to cope with various stressors

Coping – the behaviors & thoughts people use to manage stressful demands & associated emotions to stress
Behavioral coping – METHOD