2036 steps in quality control following are the steps

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20.3.6 STEPS IN QUALITY CONTROL Following are the steps in quality control process: 1) Formulate quality policy. 2) Set the standards or specifications on the basis of customer’s prefer ence, cost and profit. 3) Select inspection plan and set up procedure for checking. 4) Detect deviations from set standards of specifications. 5) Take corrective actions or necessary changes to achieve standards.
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243 6) Decide on salvage method i.e., to decide how the defective parts are disposed of, entire scrap or rework. 7) Coordination of quality problems. 8) Developing quality consciousness both within and outside the organization. 9) Developing procedures for good vendor-vendee relations. 20.3.7 OBJECTIVES OF QUALITY CONTROL Following are the objectives of quality control: 1) To improve the companies income by making the production more acceptable to the customers, i.e., by providing long life, greater usefulness, maintainability etc. 2) To reduce companies cost through reduction of losses due to defects. 3) To achieve interchangeability of manufacture in large scale production. 4) To produce optimal quality at reduced price. 5) To ensure satisfaction of customers with productions or services or high quality level, to build customer goodwill, confidence and reputation of manufacturer. 6) To make inspection prompt to ensure quality control. 7) To check the variation during manufacturing. The broad areas of application of quality control are incoming material control, process control and product control. 20.3.8 BENEFITS OF QUALITY CONTROL 1) Improving the quality of products and services. 2) Increasing the productivity of manufacturing processes, commercial business, and corporations. 3) Reducing manufacturing and corporate costs. 4) Determining and improving the marketability of products and services. 20.3.9 INSPECTION Inspection is an important tool to achieve quality concept. It is necessary to assure confidence to manufacturer and aims satisfaction to customer. Inspection is an indispensable tool of modern manufacturing process. It helps to control quality, reduces manufacturing costs, eliminate scrap losses and assignable causes of defective work. The inspection and test unit is responsible for appraising the quality of incoming raw materials and components as well as the quality of the manufactured product or service. It checks the components at various stages with reference to certain predetermined factors and detecting and sorting out the faulty or defective items. It also specified the types of inspection devices to use and the procedures to follow to measure the quality characteristics. Inspection only measures the degree of conformance to a standard in the case of variables. In the case of attributes inspection merely separates the
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244 nonconforming from the conforming. Inspection does not show why the nonconforming units are being produced.
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