Behavioural application when the training is designed

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Behavioural Application - When the training is designed, a specific behaviour is expected from participant after training. Therefore, the scale of behavioural change helps top assess the training event. Business Improvement - This is more easy and specific to evaluate training event. If the training is designed for customer level, the sales volume will increase after training. If it increases, the training was effective and vice-versa. Return on Investment - After getting the training the employees will be, efficient in business operation. Therefore, the return on investment will increase. This is why; it is easy to assess the training event by measuring ROI of the company. From this discussion it is to say that the company can apply these five methods together to effectively measure the training event of the company. Human Resource Development 11 | P a g e
P 3.2 Carrying out an evaluation of the training event As mentioned earlier, the training method makes the differences in the organizational evaluation of staffs. Tesco PLC reported that the training event helped to significantly increase the HRD success rate. The training evaluation should be carried out properly. The HRM department of the company should carry out the training evaluation program. For above discussed training evaluation technique, the manger should maintain various duties and responsibilities for all the methods. For the satisfaction and participant reaction method the manager can make a questionnaire based on the training provided to them. After making the questionnaire the, it is necessary to distribute the questionnaire to the participants and collect after the questionnaire answered by them. The data obtained by the questionnaire technique needed to be assessed the training performance (Patil and Kant, 2012 ). For knowledge acquisition method, the manager can take a test based on the training contents. Again, for behavioural evaluation method, the manager can arrange seminar to assess the behaviour of the participants. The managers can also evaluate behaviour by maintaining direct interaction with them. The business environment method can be carried out by direct supervision of the managers. The managers can apply SOWT analysis, Porter’s five forces analysis etc. of the company. For the ROI method the mangers should collect data from accounting department, make audit and analyse the data. Therefore, the training event should be evaluated properly to make it more effective for the trainees. Human Resource Development 12 | P a g e
P 3.3 Reviewing the success of the evaluation methods used To review the evaluation method I have used here the CIPP model of Stufflebeam, 2003 . It has four different fields of reviewing the evaluation of the training methods such as the review of the Context, Input, Input and Process. Context: It describes the functions and environment of the evaluation program. In case of, Tesco sales representative training program the method of questionnaire must be handled in the sales environment. The respondent should be selected from the correct source.

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