As group members become more comfortable with one another, they may oppose the formation of
a group structure as they begin to assert their individual personalities. Members often become hostile and
even fight ground rules set during the forming stage. This is a crucial stage in the development of team or
group because differences amongst group members emerge.
3.
Norming
In this stage the conflicts that arose in the storming stage are addressed and hopefully resolved.
Group unity emerges as members establish common goals, norms, and ground rules. The group as a whole
participates, not merely a few vocal members. Members begin to voice personal opinions and develop close
relationships.
5.
Performing
After the structural issues have been resolved, the group begins to operate as a unit. The structure
of the group now supports and eases group dynamics and performance. Members can now redirect their
efforts from the development of the group to using the group’s structure to complete the tasks at hand.
6.
Adjourning
There are groups or teams that are constituted for a given period of time. When the time period of
a group ends; the group has to complete its task and then it is disbanded. With disbandment in mind, the
group’s focus shifts from high task performance to closure. The attitude of members varies from
excitement to depression.
Concepts
Group structure:
the roles and relationship within the group.
Norms:
the expected and accepted pattern of behaviour of individuals in
group.
Group Dynamics:
the changing roles and relationship in group behaviour and
formation and disbandment of group.
Quality circle:
it is a kind of team or group which works together toward
performance/quality of work assigned to the team.

Introduction To Public Administration–MGT111
VU
© Copyright Virtual University of Pakistan
129
LESSON
36
TEAM – II
At the end of lecture the students will be able to understand:
-
What are team norms;
-
Understand team cohesiveness;
-
Methods to
increase team cohesiveness
-
Meaning and concept of communication
Team Norms
When group members work together they form expectations about how they and the other
members will behave. Some of these norms are carried over from society in general, such as dressing
“properly’” for work or showing up on time. Others are particular to the group and its special goals, such as
questioning “conventional ideas”.
When an individual breaks with team norms, the other members will probably pressure that
individual to conform. Team norms are therefore important to adhere to by the team/group members.
Without the understanding of norms and adherence to norms groups cannot function.
Team Cohesiveness
The solidarity, or cohesiveness, or togetherness of team member is an important indicator of how
much influence the group has over its individual members. The more cohesive the group-the more strongly
members feel about belonging to it and the
greater its influence. If the members of a group feel strongly
attached to it, they are not likely to violate its norms.


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- Management, Public Administration, The Land, Copyright Virtual University of Pakistan, Copyright Virtual University