Selected answer affective answers behavioral

Selected Answer:
affective
Answers: behavioral
affective

cognitive
normative
intellectual
Response
Feedback:
Correct: The affective component of an attitude contains the feelings or
emotions one has about a given object or situation.
Question 15
1 out of 1 points
_________ is the psychological discomfort a person experiences when simultaneously holding
two or more conflicting cognitions.
Selected Answer:
cognitive dissonance
Answers: perceived stress
counterproductive work behavior
psychological dissonance
cognitive dissonance
affective discomfort
Response
Feedback:
Correct: Cognitive dissonance represents the psychological discomfort a
person experiences when simultaneously holding two or more conflicting
cognitions (ideas, beliefs, values, or emotions).
Question 16
1 out of 1 points

One of the top five drivers of employee engagement for organizations in North America is pay.
Selected Answer: False
Answers: True
False
Response
Feedback:
Correct: Aon Hewitt, the global engagement consulting firm, identified from
2012 data the top five engagement drivers for organizations in North America.
The organization-level factors are career opportunities, managing performance,
organizational reputation, communication, and recognition. North America
leaves pay out of the top five drivers.
Question 17
0 out of 1 points
As a senior student representative on the ethics advisory board of your university, you feel
strongly that cheating on college exams is unethical. You never cheated on any exam. However,
this semester your best friend was desperate for your help, and you allowed him to take a quick
“peek” at your answer sheet. Since then, you feel uncomfortable every time you think of the
situation. Which of the following concepts best explains your psychological discomfort?
Selected Answer:
emotional dissonance
Answers: job detachment
cognitive dissonance
emotional labor
emotional dissonance
affective detachment
Response
Feedback:
Incorrect: Cognitive dissonance represents the psychological discomfort a
person experiences when simultaneously holding two or more conflicting

cognitions (ideas, beliefs, values, or emotions).
Question 18
1 out of 1 points
Elaine often volunteers to help others when they run into problems with their projects. She is
very positive, always on time, and never calls in sick. Exhibiting ________ is likely to create
positive impressions among Elaine’s colleagues and manager.
Selected Answer:
OCB
Answers: TPB
CWB
OCB
POS
OB
Response
Feedback:
Correct: Exhibiting OCBs (organizational citizenship behavior) is likely to create
positive impressions about you among your colleagues and manager. In turn,
these impressions affect your ability to work with others, your manager’s
evaluation of your performance, and ultimately your promotability.