Ireland 1 800 930 024 Italy 800 905 826 Netherlands 0800 023 2511 Norway 800

Ireland 1 800 930 024 italy 800 905 826 netherlands

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Ireland 1-800-930-024 Italy 800-905-826 Netherlands 0800-023-2511 Norway 800-13817 South Africa 0800-996-852 Spain 900-951846 Sweden 0200-895-284 Switzerland 0800-111-470 UK 0800-376-7903
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Contacting Technical Support xxix xxix Fax Numbers E-mail Addresses Support Centers Fax Numbers North America +1 281 504 3999 South America +54 11 4590 2236 (Argentina) +55 11 5012 4442 (Brazil) Europe +32 2 701 94 45 Asia and Pacific Region +65 6395 39 50 (Singapore) +81 3 3262 1744 (Tokyo) Support Centers E-mail North America [email protected] South America [email protected] Europe, Middle East, and Africa [email protected] Asia and Pacific Region [email protected]
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xxx Contacting Technical Support xxx
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Training Contact xxxi xxxi Training Contact Training Contact Information ......................................................... xxxii North and South America ............................................................ xxxii Europe ......................................................................................... xxxii South Africa ................................................................................ xxxiii Japan .......................................................................................... xxxiii Asia and Australia ...................................................................... xxxiii
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xxxii Training Contact Information xxxii Training Contact Information If you are interested in attending a course or want more information about course contents, please contact the training coordinator for your region. Please direct all e-mail to [email protected] . If you have sales-related questions, would like specific industry information or need assistance with purchasing AspenTech products, please complete the on-line form or call our eSales office in the US at 1- 281-584-1945. North and South America Telephone (toll-free): + 1-888-996-7100, menu option 7 Telephone (outside North America): + 1-281-584-4357, menu option 7 Fax: + 1-281-584-1064 E-mail: [email protected] Europe Telephone: +32-2-7019555, menu option 7 Fax: +32-2-7019570 E-mail: [email protected] If you are calling from one of the Western European countries listed below, you can dial your in-country toll-free number to reach AspenTech Support & Training: Country Toll-free Number Austria 0800-111-900 Belgium 0800-40-687 Denmark 8088-3652 Finland 0-800-1-19127 France 0805-11-0054 Germany 0800-101-0068 Ireland 1-800-930-024
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Training Contact Information xxxiii xxxiii South Africa Telephone: + 27-11-258-8780 Fax: + 27-11-258-8558 E-mail: [email protected] Japan Telephone: + 81-3-3262-1743 Fax: + 81-3-3262-1744 E-mail: [email protected] Asia and Australia Telephone: + 65-6395-3900 Fax: + 65-6395-3950 E-mail: [email protected] Italy 800-905-826 Netherlands 0800-023-2511 Norway 800-13817 South Africa 0800-996-852 Spain 900-951846 Sweden 0200-895-284 Switzerland 0800-111-470 UK 0800-376-7903 Country Toll-free Number
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xxxiv Training Contact Information xxxiv
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Installing HYSYS 1-1 1-1 1 Installing HYSYS 1.1 Basic Requirements ........................................................................ 2 1.2 Licensing Information ..................................................................... 2 1.3 Upgrading from Older Versions of HYSYS .................................... 3 1.4 Installing HYSYS .............................................................................. 4 1.4.1 HYSYS Installation to an Application Server ............................ 6 1.4.2 Setting HYSYS File Location Preferences ............................... 8
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1-2 Basic Requirements 1-2 1.1 Basic Requirements 1.2 Licensing Information You need a license file and hardware security key to run HYSYS. Refer to the SLM Installation and Reference Guide for detailed information on licensing.
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