Human resource management consists of the activities

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Human Resource management consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce. Planning the human resources needed consists of understanding current employee needs and predicting future employee needs 9.2 Qualified applicants for jobs may be recruited from inside or outside the organization. The task of choosing the best person is enhanced by such tools as reviewing candidates’ application forms, resumes, and references; doing interviews, either structured or unstructured; and screening with ability, personality, performance, and other kinds of employment tests 9.3 Managers must manage for compensation (includes wages or salaries, incentives, and benefits 9.4 Three ways newcomers are helped to perform their jobs are though orientation to fit them into the job and organization; training , to upgrade the sills technical and operational employees; and development , to upgrade the skills of professionals and managers 9.5 Performance appraisal, assessing employee performance and providing them feedback, may be objective or subjective. Appraisals may be by peers, subordinates, customers or oneself. Feedback may be Formal or Informal 9.6 As a manager, you’ll have to manage employee replacement actions, as by promoting, transferring, demoting, laying off, or firing 9.7 Four areas of human resource law any manager needs to be aware of are labor relations, compensation and benefits, health and safety, and equal employment opportunity 9.8 Labor unions 33
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9.1 Strategic Human Resource Management Human Resource Management: Managing an Organization’s Most Important Resource Human Resource (HR) Management - Consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce Human Resources as Part of Strategic Planning o Studies show that companies have higher levels of employee satisfaction, financial performance, and service performance when the company has high-quality human resource practices and programs o 3 Concepts important in the view of human resource management are Human Capital, Knowledge Workers, and Social Capital Human Capital: Potential of Employee Knowledge & Actions o Human Capital - The economic or productive potential of employee knowledge, experience, and actions Knowledge Workers: Potential of Brain Workers o Knowledge Worker - Someone whose occupation is principally concerned with generating or interpreting information, as opposed to manual labor Social Capital: Potential of Strong & Cooperative Relationships o Social Capital - the economic or productive potential of strong, trusting, and cooperative relationships Planning the Human Resources Needed Strategic Human Resource Planning - consists of developing a systematic, comprehensive strategy for (a) understanding current employee needs and (b) predicting future employee needs Understanding Current Employee Needs o Job Analysis - To determine, by observation and analysis, the basic elements of a job o Job Description - Summarizes shat the holder of the job does and how and why he or she does it 34
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