E interview assess and make recommendations on two

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Chapter APC / Exercise 7
Business English
Guffey/Seefer
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e. Interview, assess and make recommendations on two potential recruits in accordance with your plan. You may use the templates provided or develop your own. You may want to use the assessment and evaluation template provided in Appendix 5. 4. Submit a portfolio of your implementation documents as outlined in the specifications below. Keep copies of your work for your records. © 2015 Innovation and Business Industry Skills Council Ltd 1 st edition version: 1 Page 5 of 16
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Chapter APC / Exercise 7
Business English
Guffey/Seefer
Expert Verified
Assessment Task 2 BSBMGT517 Manage operational plan Specifications You must: participate in two interview role-plays submit a portfolio including: action plans interview plan assessment and evaluation record with recommendations. Your assessor will be looking for: reading and writing skills to access and use workplace information and to write a detailed resource acquisition plan using vocabulary, grammatical structures and conventions appropriate to the context. writing and numeracy skills to complete planning documentation planning and organisational skills to identify IP risks and take responsibility for implementing a physical and human resource acquisition plan to achieve operational goals communication skills to present information using clear and professional English, listen and comprehend information from interviewees and confirm understanding through questioning and active listening skills monitoring skills to identify the implications and requirements for protecting IP interaction skills to communicate and empathise with candidates during interview processes, facilitate one-on-one interviews and influence direction to achieve business outcomes knowledge of organisational resource acquisition policies, practices and procedures. Adjustment for distance-based learners The role-plays can be adjusted for distance learning. The role-plays for this task can be varied to take place using Skype conferencing (or any other video conferencing tool available to both you and the assessor). A follow-up interview may be required (at the discretion of the assessor). Documentation can be submitted electronically or posted in the mail. © 2015 Innovation and Business Industry Skills Council Ltd 1 st edition version: 1 Page 6 of 16
Assessment Task 2 BSBMGT517 Manage operational plan Appendix 1: Scenario – e-Commerce resourcing Background to scenario The BBQfun Board of Directors and the CEO have decided to implement an e-commerce strategy to maintain or increase market share and revenue and satisfy customer needs in line with company strategic directions. You have been hired as an external consultant to manage operational planning activities for BBQfun’s e-commerce strategy. Under the strategy, BBQfun would offer all products in an online store. Stock could be stored at no extra cost at existing stores. Customers would cover delivery costs.

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