3.Identify any shortfalls that may oc- cur within the proposed plan and how these will be corrected should they arise.This could be included in the contingency plans Describe how the shortfalls will be measured also including all your KPI’s and how these KPI’s will be monitored. 1.Provide an overview of the potential cost factors for your suggested procedures including physical and human resource aspects as relevant. 4.A full account of what the staffing levels are required.Including job descriptions for the role of a food service attendant for this operation. Which duties would this need to include and how will you ensure these are performed by the staf member? Provide an overview of the documentation, communication requirements and any other strategies you will use to ensure performance initially and monitor ongoing performance. Staff required – Plan PositionDutiesDocumentationPerformance ReviewMonitor System ChefMake food-CV-Qualifications-Cert III in Cookery-6 months Appraisals-PIP-Observation -Feedback forms -Appraisals -Regular meeting and Assessment Coversheet-V2018.1-100818 © Canterbury Technical Institute - 2018|Page 32 of 35
Canterbury Technical Institute CRICOS Code – 02938MRTO No: 31645 briefings CookPrepare food-CV-Qualifications-Cert II in Cookery-6 months Appraisals-PIP-Observation -Feedback forms -Appraisals -Regular meeting and briefings Waiter/BaristaGreet all cus-tomer -CV-Qualifications-Tax file number-ID-12 months Appraisals-PIP-Observation -Peer feedback -Appraisals -Regular meeting and briefings SupervisorManagement-CV-Qualifications-Diploma of Hospital- ity -12 months appraisals-PIP -Observation -Feedback forms -Appraisals -Regular meeting and briefings KitchenhandClean and washthe kitchen-CV-Visa approval -6 months appraisals-Observation -Feedback forms -Appraisals Presentation – Governor’s Café Proposed Operational Plan Part CCritical reflection In brief provide a critical reflection on your project: Given what you have observed, analysed in terms of re- sources required and the potential outcomes from the strategy you have developed, how viable is your strategy in terms of outlay required by the organisation? Would there be a more cost-efective options to consider?If so what could they be? (Minimum 250 words)
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Assessment Coversheet-V2018.1-100818 © Canterbury Technical Institute - 2018|Page 33 of 35
Canterbury Technical Institute CRICOS Code – 02938MRTO No: 31645 First of all, the resource required point out that the actual expenditures are much more than the budget, which over $6000, therefore, we need to minimise the actual cost, like looking for another cofee machine, pots and kitchen utensils which is cheaper. Second, the Key Performance Indicators mentioned that the supervisors are creating a loyalty customer base by 15%, Training new employee about their customer service
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