the use of the new system due to the previous usage of email, Facebook and Twitter was good enough, but the company managed to display the benefits of social business (K. Laudon & J. Laudon, 2018, p. 75). Carlo’s Bake Shop became a success as the percentage of errors decreased by 30% and the team was able to produce cakes faster and take on custom tasks more efficiently (K. Laudon & J. Laudon, 2018, p. 75). Alongside this, the managers had easy access to data files which allowed them to see sale improvements and view how the store was functioning as a whole (K. Laudon & J. Laudon, 2018, p. 75). 3. Companies can have an efficient running business if the social networks are used correctly. It can allow for the cutting of expenses and improve productivity as a whole. Steps that can be taken before these tools are introduced to the company may be; having test runs before to see how the community may react to the changes and also to see what factors would affect the company. If implementing these tasks does not work out as planned, it may involve internal problems within the system and be a waste of money and time for the company.
Citations Laudon, K. C., & Laudon, J. P. (2018). Management information systems: Managing the digital firm . Harlow, England: Pearson.
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