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management theory by Taylor is focused on the efficiency of work. Workers could be selected scientifically for a task that matches their capabilities. With scientifically determined procedures put in place to permit them to work at high efficiency and receive higher wages. (Scott & Davis, 2015). Employees should not be punished for mistakes made, but receive high rewards for their high productivity. With the long work hours put in by the warehouse employees in Amazon especially during peak seasons of the year, they should be paid higher wages. Management’s objective should be to achieve maximum profits for the business while cooperating with the employees to provide the appropriate work schedules and better wages. (Scott & Davis, 2015). The scientific management theory suggests hierarchy within an organization whereby the lower-level employees are required to respect senior authorities of the organization. The employees are supposed to do the jobs they have been assigned. Another theory applicable to Amazon is the
RESEARCH PAPER ON AMAZON1bureaucratic theory by Weber. The bureaucratic theory provides the structure of bureaucracy which has a traditional, rational-legal authority and charismatic authority. Each of the authority has a distinct administrative structure which is permanent. The bureaucracy of an organization is based on the formation of the system and results in efficiency and effectiveness. According to Weber, the traditional and rational-legal authority is more stable to provide administrative structures that are permanent (Scott & Davis, 2015). The organizational structure of Amazon is functional with a focus on the various businesscomponents and functions that define how they interact and report. Arnett et al. (2018), analyzed the customer-driven innovation, technological innovation, business model innovation, and open innovation by Amazon. The author's findings showed that Amazon is a great example of multimodal innovation that makes use of the global partner’s competencies in order not to be limited to one business ecosystem but adapts to the changing world. This reflects an open systemperspective. The open system perspective suggests that an organization’s interdependence flows and activities are influenced by the institutional environment. (Scott & Davis, 2015). The external environment is made up of societal and economic factors that interact with the organization as a part of their system. (Weber & Weager, 2017). The open system perspective assumes that the organization constantly interacts with the environment and shapes the way the organization reacts to external pressures. The natural system perspective takes into consideration the participant’s interest and individual relationships that align with the goals of the organization. The participants can shape the organization and bring improvements through their behavior. Goal complexity and informal structures are the main characteristics of a natural system (Scott & Davis, 2015). With goal complexity, the behavior of participants is not determined by the organizational goals while with