The chameleon a person who may be mistaken for a

Info icon This preview shows pages 3–4. Sign up to view the full content.

View Full Document Right Arrow Icon
The Chameleon A person who may be mistaken for a native of the foreign country. He/she may achieve results that natives cannot, due to his/her insider’s skills and outsider’s perspective. This is very rare. 20. Describe the three phases that lead to cultural intelligence. The three phases: (1) awareness, (2) knowledge, and (3) skills. Awareness refers to the recognition of both the pros and cons of your “mental software” and the appreciation of people from other cultures. Knowledge refers to ability to identify the symbols, rituals,
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
and taboos in other cultures—also known as cross-cultural literacy. Finally, skills are based on awareness and knowledge, plus good practice. CRITICAL DISCUSSION QUESTION ANSWERS 1. When you take an airline flight, the passenger sitting next to you tries to strike up a conversation. He or she asks: “What do you do?” You would like to be nice but don’t want to disclose too much information about yourself (such as your name). How would you answer this question? This is a question in which the answer is not as important as the thought process and the ability to clearly articulate. 2. Based on Table 3.6, which best describes your cultural intelligence profile: a Local, Analyst, Natural, Mimic, or Chameleon? Why? This is a question in which the answer is not as important as the thought process and the ability to clearly articulate. 3. ON ETHICS : Assume you work for a New Zealand company exporting a container of kiwis to Azerbaijan or Haiti. The customs official informs you that there is a delay in clearing your container through customs, and it may last a month. However, if you are willing to pay an “expediting fee” of US$200, he will try to make it happen in one day. What are you going to do? It should be noted that there was an amendment to the Foreign Corrupt Practices Act (FCPA) which deals with so-called “grease payments.” In essence, in such a case it would be legal to pay the official to do his or her job but it would not be legal to pay the official to let something into the country that was prohibited or allow a lower valuation than is proper. However, what is legal and what is ethical are not always the same thing and thus students may have different opinions. 4. ON ETHICS : Most developed economies have some illegal immigrants. The United States has the largest number: approximately 10 to 11 million. Without legal US identification (ID) documents, they cannot open bank accounts or buy houses. Many US firms have targeted this population, accepting the ID issued by their native countries and selling them products and services. Some Americans are furious with these business practices. Other Americans suggest that illegal immigrants represent a growth engine in an economy with relatively little growth elsewhere. How would you participate in this debate? This is a question in which the answer is not as important as the thought process and the ability to clearly articulate.
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern