Nemeth et al 2012 proposed the following success

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Nemeth et al. (2012) proposed the following success factors: (i) staffcollaboration and interaction and (ii) follow-up of orders by clinicians.Felt-Lisk et al. (2009) identified (i) the presence within the practice of a physician withthe necessary skills to customize an EHR, (ii) above average end-user aptitude and (iii)low average physician age as important human success factors. Deutsch et al. (2010)included (i) clinicians' integration into the execution process, (ii) end-user acceptanceand (iii) physicians' computer skills as important success factors. Fenton et al. (2006)identified the following critical success factors: (i) end-users' awareness of project status,(ii) end-user involvement in process redesign, (iii) redesign of communication methods,(iv) end-user feedback and (v) staff experience with technology.4.4 Organizational FactorsSafdari et al (2015) include 4 critical factors for EHR adoption in their organizationalcategory: (i) the prior existence of appropriate hardware and network infrastructure, (ii)the availability of sufficient funds for investment in the implementation, (iii) thealignment of the EHR with the organization's goals and (iv) staff's understanding ofEHR's features and benefits. Standing and Cripps (2013) identified (i) clearcommunication of EHR benefits to users, (ii) funding and (iii) EHR's support of theorganization's goals as important organizational success factors. Crosson et al. (2011)44
also reported the communication of e-prescription benefits to practice members as asuccess factor.Nemeth et al. (2012) proposed the demonstration to clinicians of templates' applicationand use as an important facilitator. Felt-Lisk et al. (2009) identified (i) being affiliatedwith or owned by a larger healthcare organization, (ii) sufficient underlying infrastructureand (iii) alignment of EHR functionalities with the practice's needs as importantorganizational success factors. Deutsch et al. (2010) included (i) communicating aboutthe project progress, (ii) the development of an EHR benefits measurement framework,(iii) post-implementation proof of financial savings in real-time and (iv) timely dedicatedfunding as important success factors. Fenton et al. (2006) identified the following criticalsuccess factors: (i) the need for the EHR to be aligned with the organizational structuresof the practice and (ii) good understanding by senior leadership of EHR value.4.5 Summary of Key Success Factors Found in the LiteratureWe reviewed the existing literature and excluded redundancies between academic papersto ultimately identify 33 key success factors to EHR implementation.In respect to project management, we identified 15 key success factors:1. Technically savvy physician champion able to clearly communicate his project vision2. Stable care and safety-focused leadership team strongly committed to the project3. Analysis and re-use of previous implementation successes4. Development of clear implementation plan and project governance structure5. Recruitment of highly qualified team-oriented staff for the core implementation team6. Mapping of work processes and planning and monitoring of

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