Social scientists in particular have made wide use of this qualitative research

Social scientists in particular have made wide use of

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of a limited number of events or conditions and their relationships (Eisenhardt, 2003). Social scientists, in particular, have made wide use of this qualitative research method to examine contemporary real-life situations and provide the basis for the application of ideas and extension of methods (Miles and Huberman, 2004). The texts were coded and categorized as per the interview guide questions, examined the results which were used to make inferences about the responds as per the questions /interview guide tool.
36 CHAPTER FOUR DATA ANALYSIS, FINDINGS AND DISCUSSION 4.1 Introduction This chapter presents analysis and findings of the study as set out in the research methodology. The study findings are presented on the challenges facing the implementation of strategic change management practices in Sukari SACCO. In-depth information was gathered from selected Sukari SACCO staff and this included the General Manager, 3 Board Members, 2 Supervisory Committee members, Marketing Manager, Finance Accountant BOSA and FOSA, Operation Manager and Credit Manager. Secondary data was collected from the websites of the SACCO, journals and relevant texts. Since all the staffs interviewed were based at the Sukari SACCO offices in Mumias, they received the questionnaires through hand delivery. A letter of introduction, stating the purpose of the study was attached to each questionnaire. In addition, the researcher made telephone calls to the respective respondents to further explain the purpose of the study and set a time frame for the completion of the questionnaires. Once completed, the researcher personally collected the questionnaires from respondents. In addition, personal face to face and telephone interviews was conducted and the heads of departments, aided by an interview schedule. In this case the researcher was able to obtain additional information to corroborate findings from the questionnaire.
37 The whole data collection exercise took 12 days, each respondent a day. Two weeks were used for data analysis. The response rate was 100% because the senior acting Managing Director had explained to the respective staff the need for the assignment and the value it will assist the institution. 4.3 Challenges of Implementing Strategic Change at Sukari SACCO The following paragraphs discuss the findings of the study. On the question of how long has the SACCO been in existence, the respondents indicated that the SACCO had been in existence for the last 39 years. On the question of Which external factors have contributed more to the changes that have been experienced in the company, the respondents indicated that institutional affiliation to apex organizations, strong brand names, support and prompt remittances from Mumias Sugar Company, Salaried Membership hence case of loan recovery, government regulations and SASRA( SACCO Society Regulatory Authority) requirements, completion in the financial sector, entry of other market players in the market, political influence, economic meltdown leading to default of the loans.

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