environments in the Middle East and China caused engines to clog, heat up, and lose efficiency, so they required more maintenance. GE found that engines had far fewer of these problems if they were washedmore frequently. Fleet analytics helped GE increase engine lifetime and reduce engine maintenance. 12-16. To what extent is GE becoming a software company? Explain your answer. GE wants to do more than help customers manage their GE machines, GE wants to help manage all operations in the customers company. Customers use GE machines beside other companies machines, the customer wants to run the whole company using one system which GE hopes to provide. If GE can provide access to other equipment then that could cut cost for the customer and increase satisfaction for the user. GE is currently in talks with many customers about GE managing data for the majority of theoperating in the customers company.12-17. Do you think GE will become one of the top 10 U.S. software companies? Why or why not? CEO Jeffery Immelt wants GE to become a top 10 software company by 2020. In order to do so, GE needsto sell vast amounts of applications and Predix based analytics. GE faces competition from many sources such as Amazon, Google, IBM, and Microsoft are all getting into internet of things platform. The biggest question is will companies turn to GE to manage their information or go to another company. If you operate on a large scale, would you allow GE to own the data of your business.