Communication to the Organization Audience Method of Communication Purpose/Intended Outcome of Communication Senior Leadership Verbal communication in leadership meetings by Sister Anita Educate leadership on need for patient presence in orientation to transform current practice into the patient centered model that is written for Mercy. Outcomes after implementation will also be communicated. General public Personal written invitation and flyers in the facilities Educate potential volunteers on the desires of Mercy to transform care to better meet their personal needs Co-workers Email/Newsletter Educate current co-workers on the initiative to become more focused on patient centered care and the strategies being implemented to attain the goal
Organizational Leadership 18 Tools for the Team For a team to be successful, each member must possess a self-awareness of their strengths and weaknesses. By operating in this awareness, each member is more capable of interacting with others in a positive, professional manner. By identifying each team members strengths, tasks can be assigned accordingly, which will make the goals of the team come to fruition in a more cohesive manner. The DiSC profile (Your Life’s Path, 2018) is a research-based learning tool that is very easy to use in a group setting. It quickly gives the team member feedback as to what their strengths and weakness are in the following work-style categories: D ominance, I nfluence, S teadiness and C onscientiousness. It provides work related tips for interacting with all four personalities. By being aware of each other’s strength qualities, task delegation becomes more relevant and each member will find greater satisfaction with their individual roles on the team. References
Organizational Leadership 19 Charmel, P. A., & Frampton, S. B. (2008). Building the business case for patient-centered care. Healthcare Financial Management: Journal of the Healthcare Financial Management Association , 62 (3), 80-85. ?
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