1. Personality of organization’s leaders 2. Leadership styles 3. Modes of communication 4. New information technology Problems of bureaucracy 1. Alienation: dehumanizes individuals 2. Inefficiency/ritualism: preoccupation with rules interferes with meeting goals 3. Inertia: perpetuation of the organization Oligarchy Michels 1. Link between bureaucracy and political organization 2. “Iron law of oligarchy” 1) Pyramid shape of bureaucracy 2) Democracy threatened because officials use power and resources for personal gain 3) Distance created between officials and public Scientific management 1) workplace power should reside with the owners and executives who have historically paid little attention to the ideas of working New challenges to formal organizations 1) Race 2) Gender 3) Japanese work organizations (workers own part of the company) 4) The changing nature of work Difference in today’s information age jobs
1) Creative freedom 2) Competitive work teams 3) Flatter organizations 4) Greater flexibility McDonaldization of society 1) Efficiency 2) Predictability 3) Uniformity 4) Control Future of organizations: opposing trends 1) More creative freedom 2) Increased supervision and discipline for less skilled workers
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- Spring '10
- Sociology, upper class people, social class influence, specific reference groups