is like the circle in that all members are equal and all have exactly the same

Is like the circle in that all members are equal and

This preview shows page 28 - 31 out of 32 pages.

is like the circle in that all members are equal and all have exactly the same amount of power to influence others, except that each member in this pattern may communicate with any other member. This pattern allows for the greatest member participation. Communication through these networks occurs often but not always face-to-face. Messages may be written in informal memos or in formal letters and reports. Advantages -adaptable -provides job satisfaction -members are free to participate in communication -members are involved in group decision processes
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COMMUNICATION SKILLS 2012 M’SAZA 2012 Page 29 SELF CHECK EXERCISE 1. State THREE major functions of a communication network in an organization 2. With the aid of a diagram explain the nature of the following networks: i) Wheel Network ii) Chain Network iii) Circle Network 3. Identify advantages and disadvantages for each of the networks above. WHAT WE HAVE LEARNT ° Communication is defined as giving, receiving or exchanging information, opinions or ideas by writing, speech or visual means so that the material communicated is clearly understood by everyone concerned. ° There are three methods of communication namely: 1. ORAL-speech 2. WRITTEN-orthographic symbols 3. NON VERBAL-signs and gestures ° The contexts and aspects of communication are: 1. INTRA PERSONAL COMMNICATION 2. INTERPERSONAL COMMUNICATION 3. GROUP COMMUNICATION 4. MEDIATED COMMUNICATION 5. MASS COMMUNICATION 6. VISUAL COMMUNICATION ° There are six stages in the communication cycle. ° There several factors that influence choice of medium such as: 1. COST OF MEDIUM 2. DISTANCE 3. CONFIDENTIALITY 4. URGENCY 5. RELATIONSHIP 6. RESOURCES 7. WRITTEN RECORD 8. TIME OF DAY ° There are two major forms that communication takes in an organization and these are EXTERNAL and INTERNAL communication and this communication is through oral or written communication. ° In an organization, communication flows in 5 main directions- _ Downward _ Upward _ Horizontal/Lateral
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COMMUNICATION SKILLS 2012 M’SAZA 2012 Page 30 _ Diagonal _ Grapevine ° A Communication Network in an organization is the system which acts as a nervous system of the organization’s communication flow and direction. ° Networks are also known as Communication Patterns and they are another aspect of direction and flow of communication in organizations ° Organizations have their origins in communication networks. The functions of communication networks include: o Providing the means for coordinating the activities of individuals, relationships, groups and other subunits within the organization. o Providing mechanisms for directing the activities of the organization as a whole. o Facilitating the exchange of information within the organization o Ensuring the flow of information between the organization and the external environment in which it exists o Communication networks in an organization may affect the group's completion of the allocated task on time o The position of the de facto leader in the group, or also they may
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