Wasting resources costs the company money and can

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Wasting resources costs the company money and can lead to environmental problems. Encourage your employer to recycle if t hey aren’t already! Values Across Cultures Individualism The degree to which people value personal freedom, self- sufficiency, control over themselves, being appreciated for unique qualities Collectivism The degree to which people value their group membership and harmonious relationships within the group Power Distance High power distance Value obedience to authority Comfortable receiving commands from superiors Prefer formal rules and authority to resolve conflicts Low power distance Expect relatively equal power sharing View relationship with boss as interdependence, not dependence Uncertainty Avoidance High uncertainty avoidance feel threatened by ambiguity and uncertainty value structured situations and direct communication Low uncertainty avoidance tolerate ambiguity and uncertainty
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Achievement-Nurturing High achievement orientation assertiveness competitiveness materialism High nurturing orientation relationships others’ well -being Workplace emotions, attitudes and stress EMOTIONS IN THE WORKPLACE Emotions Physiological, behavioral, and psychological episodes experienced toward an object, person, event, that create a state of readiness Attitude Cluster of beliefs, assessed feelings, and behavioral intentions toward a person, object or event (called an attitude object). Three cognitive components Belief established perceptions about the attitude object Feelings represent your positive/negative evaluations of the attitude object Behavioral intention intentions represent your motivation to engage in a particular behavior with respect to the attitude object Cognitive Dissonance - Occurs when we perceive an inconsistency between our beliefs, feelings, and behavior. MANAGING EMOTIONS AT THE WORKPLACE Emotion management The ability to realize, readily accept, as well as successfully control feelings in oneself (and sometimes others Most common negative emotions experienced at work Frustration Worry Anger dislike unhappiness Emotional outbursts at work could be due directly to work- related matters or to stressors from our personal life spilling into our work life. Handling our emotions (particularly negative ones) at work is often seen as a measure of our professionalism. emotional labour the effort, planning, and control needed to express organizationally desired emotions during interpersonal transactions. display rules these are norms requiring us to display specific emotions and to hide other emotions. emotional dissonance conflict between required and true emotions Here are 10 strategies to manage negative emotions at work 1. Compartmentalization (when negative emotions from home affect your work) 2. Deep breathing & relaxation techniques 3. The 10-second rule 4. Clarify 5. Blast your anger through exercise 6. Never reply or make a decision when angry 7. Know your triggers 8. Be respectful 9. Apologize for any emotional outburst 10. Never bring your negative emotions home EMOTIONAL INTELLIGENCE It is th e ability to monitor our own and other’s feelings and emotions, to discriminate between them, and to use this information to guide our thinking and actions JOB SATISFACTION Job Satisfaction is the level of contentment a person feels regarding his or her job. This feeling is mainly based on an individual’s perception of satisfaction
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