A car dealership has been receiving complaints from

10.
A car dealership has been receiving complaints from its customers about its inflexible repair system in which customers who drop off their cars
the previous evening are not properly placed in the queue and tend to be placed behind those who drop off their cars the morning of the
scheduled repair. It needs technical staff members who understand the scheduling/drop-off operation so it can determine and articulate
precise customer needs to the programmers who would then build the code behind the system.
What type of challenge is this?
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Security

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Coding
Project risk
User requirements
11.
An international company is facing the challenge of its software development team working on a specific application spread across the globe in
16 countries in 12 different time zones. Flying them to the same location once a week or even once a month for coordination purposes would
be prohibitively expensive. Moreover, the issues that arise tend to be urgent and in need of almost immediate resolution in communication
with team members in other countries.
Which communication style is necessary to resolve the issues in the given scenario?
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12.
What business strategy relies heavily on efficient and secure software implementations?
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13.
What business function benefits from both wireless networks and cellular technologies?
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14.
In 1965, computers had .092 MIPS, and today’s computer have about 238,000 MIPS.
What business practices have taken advantage of this massive increase in computer speed?

Choose 2 answers
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Internal auditing schedule
Network management systems
Executive management hiring
Database management systems
15.
A marketing manager uses a desktop publishing software to create advertising brochures that will be mailed to potential customers.
To which major software category does the desktop publishing software in this scenario belong?
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