Chapter 4 define the following key terms 1 listening

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Chapter 4Define the following Key Terms:1.Listening: the process of making sense out of what we hear.
2.Effective Listening: skill where multiple senses are used to grasp messages.3.Intercultural Listening: Different cultures have different listening styles.4.Empathic and Objective Listening: occurs when we want to understand and experience the feelings of a conversation partner5.Nonjudgmental Critical Listening: listening with an open mind with a view toward understanding with no judgement.6.Comprehensive listening: listening for the obvious and literal and listening for another deeper meaning.7.Appreciative listening: Listening for pleasure.8.Defensive listening: we interpret messages as criticism and personal attacks.9.Pseudolistening: we pretend to listen even though we focus on our own thoughts and missthe speaker's message.10.Confrontational listening: we listen carefully for flaws in a message to refute themor attack the speaker in response.11.Literal listening: We listen to messages on the content level and ignore messages at the relationship level. also occurs when we overlook nonverbal communication and the emotional tone of a message.12.Selective Listening: occurs when we attend to some parts of a message and ignoreothers.13.Active listening: involves providing feedback that clarifies and extends a speaker's message.14.Civil listening: requires that we keep an open mind and that we treat others as equals even if we dislike their opinions.Further Define and outline (briefly explain):- Receiving Verbal and/or Nonverbal Messages: involves selecting verbal or nonverbal stimuli from the environment and attending to the stimuli. involves hearing; at other times, we receive messages through the visual channel.-Interpreting Verbal and/or Nonverbal Messages: Attaching meaning to the messages we listen to. influenced by our ability to engage in critical thinking and by how well we can remember messages.-Responding to Verbal and/or Nonverbal Messages: Active listening involves verbal and nonverbal responses to others that let them know we are paying attention and taking responsibility for understanding their meanings. - chunking: the grouping of bits of information according to a mutual relationship.
-Learning to Paraphrase: Practice effective listening by paraphrasing statements

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