Knowing and respecting the different cultural

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families, specifically regarding confidentiality. Knowing and respecting the different cultural meanings for what constitutes confidentiality and privacy, i.e. who information can be shared with, which family members are to be included in certain conversations, and when these conversations should occur, is essential to carrying out the duties of a school counselor effectively while also being culturally sensitive (ACA, 2014). If these individual and unique situations are not understood as such but are rather handledin a routine manner, without giving attention to the existing nuances and needed clarifications for
Running head: Managing Counseling Relationships 5students and stakeholders, such as their parents, then all parties involved can potentially be negatively impacted. Miscommunication, mistrust, and ineffectiveness can all result, hence the importance of being sensitive to the cultural factors that play a role. ASCA standard A.2.b. further explains this for school counselors by making sure that the limits of confidentiality are understood by the student before they give informed consent, taking special measures to ensure that certain student groups, like ESL students, comprehend that in certain situations parents or guardians, social services, etc. may need to be informed regardless of a child’s desire to inform them (ASCA, 2016). By using a wellness model, instead of focusing on an issue such as a deficiency or approaching the problem from a place of illness, a counselor can see differences not as flaws or shortcomings or even limitations, but rather as ways to achieve the most positive mental state (Remley & Herlihy, 2015). This kind of mindset and approach is extremely useful inmaintaining a flexible and culturally sensitive method for working with various types of people, from all walks of life.Diverse Populations and Distance CounselingAs counselors, when providing the service of distance counseling, communicating effectively for diverse populations is imperative. Thus, being aware of and understanding the systemic barriers, such as the language barrier, facing Latino students, as a school counselor could vastly improve their overall academic success (Storlie, C.A., & Toomey, R.B., 2016). For example, a student whose native language is not English, may need a counselor who is fluent in their language or if that is not available, then translation services may be necessary. As counselors and students are increasingly familiar with technology being integrated into their lives, they may not consider important ways that using technology requires additional
Running head: Managing Counseling Relationships 6considerations to protect and preserve the counseling relationship, through succinct communication. On the other hand, a possible bonus for a counselor working with diverse populations may be in understanding the different nuances of various cultures, involving belief systems regarding self-help or receiving counseling. Some clients may prefer distance counseling over

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