and standards the customer needs from the product. Software quality managers have to test the
product before it's released to the market, they do this by a series of steps called the software cycle in
order to get the errors in software and try to fix it before being released.
Figure 9
5.1.1. Top 5 Reasons to Implement a Quality Management
1.
Improve the Organizational Effectiveness
2.
Improve the Customer Satisfaction
3.
Improve the Compliance
4.
Improve the Organizational Culture
5.
Improve the Documentation

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Edexcel No HJ78034
System Analysis and Design
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5.1.2. There are 03 types of process
1. Quality Planning
–
QP
2. Quality Assurance
–
QA
3. Quality Control
–
QC
5.1.2.1. Quality Planning
A quality plan is a document, or several documents, that together specify quality standards, practices,
resources, specifications, and the sequence of activities relevant to a particular product, service,
project, or contract. Quality plans should define:
Objectives to be attained (for example, characteristics or specifications, uniformity,
effectiveness, aesthetics, cycle time, cost, yield, dependability, and so on)
Steps in the processes that constitute the operating practice or procedures of the Smart
Arcade.
Allocation of responsibilities, authority, and resources during the different phases of the
process or project
Specific documented standards, practices, procedures, and instructions to be applied.
Suitable testing, inspection, examination, and audit programs at appropriate stages
5.1.2.3. Quality Assurance
Quality assurance (QA) is a process that ensures that developed software meets and complies with
defined or standardized quality specifications of the Smart Arcade. QA is an ongoing process within
the software development life cycle (SDLC) that routinely checks the developed software to ensure it
meets desired quality measures.

Balendran Prasanth
Edexcel No HJ78034
System Analysis and Design
P a g e
| 47
5.1.2.2. Quality Control
It is the set of procedures used by organizations to ensure that a software product will meet its quality
goals at the best value to the Smart Arcade,
and to continually improve the organization’s ability to
produce software products in the future.
Software quality control refers to specified functional requirements as well as non-functional
requirements such as supportability, performance and usability. It also refers to the ability for
software to perform well in unforeseeable scenarios and to keep a relatively low defect rate.
Software development requires quality control.
5.2. The Quality Assurance and Control of the Smart Arcade
5.2.1. Software Quality Assurance and Control
1. Operating system - Windows
This software is capable to run with Windows 7 or 8 or 10 versions
therefore, the user doesn’t need to
change their current operating system and also this software will not contain a higher capacity.
