Vii case record documentation a case record

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VII. Case Record Documentation A. Case record documentation for service eligibility must include: 1. A completed, signed, and dated DCS/Probation referral from authorizing services 2. Documentation of contact with the referred families/children through Case Notes which document: a) Date b) Location c) Start and end times d) Participants e) Individuals providing service 3. Written progress reports no less than monthly or more frequently as prescribed by DCS and requested supportive documentation. a) Monthly reports are due by the 10 th of each month following the month of service. b) Case documentation shall show when report is sent. 4. Copy of treatment plan VIII. Service Access A. All services must be accessed and pre-approved through a referral form from the referring DCS staff. B. In the event a service provider receives verbal or email authorization to provide services from DCS/Probation an approved referral will still be required. C. Referrals are valid for a maximum of six (6) months unless otherwise specified by the DCS. D. Providers must initiate a re-authorization for services to continue beyond the approved period. E. A referral from DCS does not substitute for any authorizations required by the Medicaid program. IX. Adherence to DCS Practice Model A. Services must be provided according to the Indiana Practice Model, providers will build trust-based relationships with families and partners by exhibiting empathy, professionalism, genuineness and respect. B. Providers will use the skills of engaging, teaming, assessing, planning and intervening to partner with families and the community to achieve better outcomes for children.
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X. Interpreter, Translation, and Sign Language Services A. All Services provided on behalf of the Department of Child Services must include Interpretation, Translation, or Sign Language for families who are non-English language speakers or who are hearing- impaired. B. Interpretation is done by an Interpreter who is fluent in English and the non- English language and is the spoken exchange from one language to another. C. Certification of the interpreter is not required; however, the interpreter should have passed a proficiency test in both the spoken and the written language in which they are interpreting. D. Interpreters can assist in translating a document for a non-English speaking client on an individual basis, (i.e., An interpreter may be able to explain what a document says to the non-English speaking client). E. Sign Language should be done in the language familiar to the family. F. These services must be provided by a non-family member of the client, be conducted with respect for the socio- cultural values, life style choices, and complex family interactions of the clients, and be delivered in a neutral-valued culturally-competent manner.
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  • Fall '19
  • Service system, SERVICE DESCRIPTION

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