I friends and relatives ii television ad newspapers

i) Friends and relatives
ii) Television ad/ newspapers
iii) Social welfare groups/NGOs
iv) Gas agencies
Figure 5.1 Scheme awareness
Interpretation- The above pie chart shows that 50% I.e majority of the respondents were
informed by the gas agencies regarding this Yojana; 25% came to know through their
relatives and the remaining 25% were being informed by the social groups who work to make
this yojana reach in the remotest areas of the country.
Q2) Did you face any issues while applying for the gas connection
?
i) Yes
ii) No
iii) Other

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Figure 5.2 Problem during application process
Interpretation- Acc to the survey 25% only face problems while registering for the gas
connection the rest 75% are satisfied with the process.
Q2.a) If yes, then mentions from the reason listed below:
i) Time consuming
ii) Demanding Charges
iii) Other
Figure 5.2.a Reason behind difficulty in application process
Interpretations- the pie chart shows the two major issues faced by those 25% respondents i.e.
time consuming and demanding extra charges for issuing the connection.
Q3) With in how many days did you get the LPG cylinder after completing registration
process?
i) 1 week
ii) 15 days

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iii) 1 month or more
Figure 5.3 installation time of gas connection
Interpretation- the above pie chart states that 50% of the respondents receive their gas
connection within 1 week only and the rest 50% receive in 15 days maximum.
Q4) Do you get home delivery from your LPG distributor?
i) Always
ii) Sometimes
iii) Never
Figure 5.4 Timely delivery of cylinder
Interpretation- the survey states that all the respondents receive LPG cylinder at their homes
and are very much satisfied with the delivery person.
Q5) Were you been demonstrated all the procedures of operating LPG cylinder and
stove by the delivery man?

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i) Yes
ii) No
Figure 5.5 Demonstration of operating LPG cylinder
Interpretation- the survey represents that a proper demonstration of how to use the LPG
cylinder with stove is always shown to maiden users of the connection.
Q6) Were you made aware about the safety and security measures by the agency
personnel?
i) Yes
ii) No
Figure 5.6 Safety mechanism by the agency
Interpretation- the above graph states that while issuing the connection the delivery
personnel or the agency dealer always provide receiver with all the safety measures for
operating LPG cylinder and stove.

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Q7) Does the delivery man demands extra charge?
i) Yes
ii) No
Figure 5.7 Honest services by delivery man
Interpretation- the above pie chart shows according to the responses that delivery man never
demands any extra charges for his services.
Q8) Do you get subsidy on time?
i) Yes
ii) No
Figure 5.8 On- time subsidy
Interpretation- according to the statistics provided the beneficiaries always receive timely
subsidy in their accounts.