The fifth dimension is Horizontal Communication It relates to how members of an

The fifth dimension is horizontal communication it

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related tasks (Clampitt and Downs, 1987). The fifth dimension is Horizontal Communication. It relates to how members of an organization perceive the quality of informal communication among peers, and the extent to which it is free flowing (Nakra, 2006; Clampitt and Downs, 1987; Varona, 1996). Horizontal Communication, which includes grapevine communication has been acknowledged as an important part of organizational communication and deals primarily with the social needs of employees or organizational members as individuals who require social interaction and communicate at an informal level. The sixth dimension, Media Quality, “deals with the extent to which meetings are well organized and written directives are short and clear, and the degree to which the amount of communication is about right” (Varona,1996, p. 113). Nakra (2006) describes Media Quality as a dimension that “measures the helpfulness, clarity, and quantity of information associated with channels such as publications, memos, and meetings” (p. 42). The seventh dimension is Subordinate Communication, which gauges satisfaction of managerial-level staff in communicating with their subordinates. This dimension is omitted from this study because its measurement involves
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