Systems help organizations manage both structured and

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41) ________ systems help organizations manage both structured and semistructured knowledge. A) Digital asset management B) Knowledge network C) Enterprise content management D) Knowledge work 42) In order to search for and retrieve knowledge objects in an enterprise content management system, the objects themselves must be: 43) Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes: 44) ________ help media firms store and manage unstructured digital data such as photographs, images, videos, and audio files. 45) ________ are an essential component of a knowledge work system. A) Computer-aided design tools B) Three-dimensional modeling tools C) Tagging and classification tools D) Links to external knowledge bases 46) Which of the following would not be classified as a knowledge work system? 47) CAD workstations: 48) Virtual reality applications for the Web use a standard called: 49) Virtual reality systems: A) provide design engineers with precise, three- dimensional representations of their models. B) provide an important source of expertise for organizations. C) allow groups to work together on documents. D) provide simulations of walking through or manipulating a three-dimensional model or programmed real-world environment. 50) Based on your reading of the chapter case discussing the HSBC, which type of information system was used to establish the policies for lending subprime mortgages? Chapter 11 1) What was the primary problem facing the Girl Scouts regarding their supply chain problems? A) Ordering process was inefficient for a large volume of orders B) High error rates in ordering and fulfillment C) Required too much time of volunteers D) Paper-based system was outdated 2) Order the following steps in the systems development process in the correct sequence. A) Systems analysis, systems design, hardware and 31
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software acquisition, testing, training and documentation, conversion, production, and maintenance B) Systems analysis, systems design, hardware and software acquisition, training and documentation, conversion, testing, production, and maintenance C) Systems analysis, systems design, hardware and
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