With regardreference to i would be grateful if you

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With regard/reference to… I would be grateful if you could… We regret to advise you that… Please accept our apologies for… I was wondering if you could… We note that you have not… We would like to remind you that… It is necessary for me to… It is possible that I will… Would you like me to…? However,…/ In addition, …/ Therefore, … If you require any further information, please do not hesitate to contact me. I look forward to meeting you next week. Thanks for the email. Re… Please could you… I’m sorry to tell you that… I’m sorry for… Could you…? You haven’t… Don’t forget that… I need to… I might… Shall I…? But, … / Also, …/ So, … If you’d like more details, let me know. See you next week. Latin / Anglo- Saxon origin assistance due to enquire inform information obtain occupation possess provide repair request requirements verify help because of ask tell facts get job have give fix ask for needs check (prove) 120 © CPBE 2019
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Direct/Indirect Direct Indirect : polite/diplomatic Requests Can you…? Please could you… Could you…? I was wondering if you could… Asking for permission Can I…? Could I…? Is it alright if I…? I wonder if I could…? Offering help Can I…? Shall I…? Would you like me to…? Do you need any help with…? Making a suggestion What about… (+- ing )? Shall we…? Why don’t we..? Perhaps we should… Softening a strong comment There is a problem. That will be very expensive. We can’t do that. That gives us very little time. It will be better to ask Kit. I disagree. I’m afraid there is a small problem. It seems there is a slight problem. That might be quite expensive. Won’t that be a bit expensive? I’m not sure we can do that. Actually, that doesn’t give us much time. Wouldn’t it be better to ask Kit? I can see what you’re saying, but… Don’t you think that…? To be honest, I think I might be better to… Commercial Request for information (customer) Saying how you got the contact We met last Thursday on your stand at the East Asian Trade Expo. I am emailing you from your website, which I found through Yahoo!. Giving reason for writing We are a manufacturer/supplier/provider of…. We are interested in… We are a Hong Kong company exporting to North America, and we need… General requests We would be grateful for some information about… Please send us information about your product range and prices. Specific requests In particular, we would like to know… Please send full details of your prices, discounts, terms of payment and delivery times. Could you also say whether there is any minimum order. Close An early reply would be greatly appreciated. I look forward to an early reply, and am sure that there is a market for your products here in Hong Kong. 121 © CPBE 2019
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Giving information (supplier) Thanks Thank you for your email of 16 September enquiring about… Giving factual information We can quote you a price of… We can delivery by (date) / within .. (period of time) The goods will be shipped 3 days from receipt of a firm order.
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