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For the Physician Department, the Chief Medical Officer and the Medical Director will serve as chair and lead physician practice initiative for the scheduling of follow-up appointments prior to patient discharge in efforts to improve the 30-day mortality rates in pneumonia patients post-hospitalization. In efforts to promote a multidisciplinary approach, nurse educators, nurse managers, clinical nurse specialists, and case management will also participate in the committee to develop the protocol. Using specialists as consultants, the committee will develop a care set for the discharge planning pathway in efforts to improve patient outcomes and reduce the mortality rate of pneumonia patients 30-days post hospitalization. The care set will become a partof the discharge paperwork and requires the physicians to enter information about follow-up appointments into the electronic medical record. Once the discharge paperwork has been printed,the nurse is required to emphasize the follow-up appointment information and provide patient education expressing the importance of attending follow-up appointment. In efforts to be successful, training, education, and reinforcement will be implemented. Internal emails will be
5sent to all physicians and staff members about the new protocol. Handouts will be provided explaining how to set up patient follow-up appointments prior to discharge. In-service training with the IT department will be provided to show physicians how to electronically enter follow-upappointments. Physicians, as well as nurses, will be provided with simulation training on the use of electronically entering follow-up appointments. There will also be ongoing education continually provided to staff with updates as needed.
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Physician, Chief Medical Officer, Surgical Department