Implementation: the process of moving an idea from concept to reality. Implementation can also be described as execution of a plan, idea or design.Institutions: Organizations united for a specific reason.Proprietary software: software that does not follow the open source definition, which means that its source code is not available to be changed. Any change in the source code will incur in copyright infringement.Office: as a rule, office suites provide the functions of word processors, spreadsheets and presentation applications. Database, calendar, and electronic mail might also be included depending on the packaged version.Open source software:software that follows the open source definition, which means that the source code is available to be used, changed or improved without infringement of copyright laws.
FEASIBILITY OF OPEN SOURCE OFFICE AT NATIONAL UNIVERSITY 27Source Code: it is the language used by programmers to specify actions to be performed by a computer.IRB: Institutional Review Board, is a committee that has been formally designated to approve, monitor and review biomedical and behavioral research of humans in order to protect the rights and welfare of the research subjects.Research QuestionsThe hypothesis of this research study led to the analysis of financial benefits and compatibilities of OpenOffice.org’s or Google Apps’ performance. Since getting financial data from National University was one of the limitations of this study, the research questions focused on the technical aspects of the change, along with the fulfillment of expectations by student and employees. As consequence, there are three research questions that were answered during the development of this study:1.What changes would be necessary to switch from Microsoft Office to OpenOffice.org or Google Apps?2.What is the estimate cost saving of using OpenOffice.org or Google Apps after performing cost analysis?3.Will OpenOffice.org or Google Apps fulfill students and employees expectations?SummaryThis research study investigated the feasibility of implementing OpenOffice.org or Google Apps at National University. This study’s hypothesis is that the implementation of OpenOffice.org or Google Apps might be an option to help National University reduce IT operating costs providing a similar performance to Microsoft
FEASIBILITY OF OPEN SOURCE OFFICE AT NATIONAL UNIVERSITY 28Office’s. There are three research questions that served as a guide to this study, and the answers led to the consequences of switching from Microsoft Office to OpenOffice.org or Google Apps. Not only technical aspects were analyzed, but also students’ and employees’ satisfaction with the software were considered for the conclusion of this study. In the next chapter, the authors review the literature that is considered in this research. The literature engages articles and books about private sectors and government organizations, and other universities that implemented OpenOffice.org and Google Apps.