
Many subcultures – subgroups within the larger cultural context
that have distinctive lifestyles based on religious, racial, and
geographical differences
Spending power and wealth
Canadian’s disposable income grows at a lower rate than the cost
of basic necessities required
Varies on the state of the economy
o
Social Influences
Lifestyles
Hectic lifestyles – need for convenience (satisfying the on-the-go
consumer)
Trying to live healthier lifestyles
Natural Environment
Consumers show concern for the natural environment and favour
companies that support this
o
Technology Influences
Availability of information
Use of social media for consumer-generated content
o
Legal and Regulatory Influences
Strategic plans are affected by new developments in the political and legal
arenas
Self-regulation is an alternative to gov’t regulation (from ch 1) – the
Canadian Marketing Association has established polices and guidelines
that all member organizations agree to follow (Code of Ethics and
Standards of Practice)
Strategic Planning Process
Top down approach: The corporate plan provides guidance for the marketing plan, and
the marketing plan provides guidance for the marketing communications plan. All plans
are based on the same background information and any analysis stemming from that
info
o
Corporate plan: executive level to guide the development of functional plans in
the organization
Financial in nature
o
Marketing plan: short-term, specific plan of action that combines strategy and
tactics
o
Marketing Communications Plan
The Corporate Plan
The mission statement: provides guidance and direction for the operations of the
company



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- Fall '13
- Communications Notes