412 key words communication barriers overcome

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4.12. KEY WORDS Communication barriers, overcome communication barriers.
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52 UNIT II LESSON 5 INERPERSONAL COMMUNICATION 5.1. INTRODUCTION Interpersonal communication is the foundation of human interaction. Its importance for innovation and change can hardly be overemphasized. In this section, communication from different viewpoints including listening and speaking is ex. 5.2. OBJECTIVES After studying this chapter you should be able to: Understand the different types of Communication, Business application of different types of Communication Interpersonal communication Common barriers to Interpersonal Communication and its uses. 5.3. CONTENTS 5.3.1. Types of Communication 5.3.2. Interpersonal Communication 5.3.3. Common Barriers to Interpersonal Communication 5.3.4. Uses of Interpersonal Communication 5.3.1. TYPES OF COMMUNICATION Communication is the exchange of information, news, ideas, feelings and views between persons. In the process of communication, information flows form sender to receiver. Organizations are mainly concerned with two types of communication. These are internal communication and external communication. Internally, communication occurs horizontally and vertically. Moreover, these communications may occur formally and informally. The following diagram shows the various types of communication:
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53 Here you will get about kinds or classification or Types of communication . There are several types of communication in our practical life. It depends on organizational pattern; parties of organization involved; number of workers, pattern of activates etc. The above diagram shows the various types of Communication. 5.3.1.1. Based On Parties 1) External communication: External communication is the process of exchanging information with the people of various external or outside parties of the organization. Generally these parties are stakeholder of the organization. 2) Internal communication: Internal communication is the process of exchanging information among the people of different level or internal participants within the organization. i. Horizontal communication: Horizontal communication is the communication where information or messages flows between or among the parallel or same level or statuses people of the organizational structure. ii. Vertical communication: Vertical communication is the communication where information or messages flows between or among the subordinates and superiors of the organizational. Downward communication : Downward communication is the communication where information or messages flows from the top of the organizational structure from the bottom of the organizational structure. Upward communication : Upward communication is the communication where information or messages flows from the down/bottom of the organizational structure from the top of the organizational structure.
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