Performs all commitments in tourism contracts with

- Performs all commitments in tourism contracts with the domestic and foreign
partners.
- Observes strictly the law of government, perform the regimes about management
policies, using capital and the obligations to the government.
Student: Nguyen Sinh Thanh Thanh
4
Class: 53B2

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INTERNSHIP REPORT FOREIGN LANGUAGE DEPARTMENT
- Performs a comprehensive management, trains and develops staffs in the hotel
who are capable, qualified, good qualities to complete tasks.
- Protects the businesses and the environment, maintain order and security and
social order and safety.
Here are some legal records which Shanghai hotel got by performing well above
missions:
 Decision of the hotel foundation.
 Certificate of business conditions.
 Decision of ranking business.
 Certificate of tax conditions.
 Certificate of land using rights.
 Certificate of hygiene and safety food.
 Certificate of fire protection.
 Certificate of security.
4. Objectives
- To meet the demand of customers such as lodging, rest, entertainment,
inbound tours.
- To promote the local tourism and areas.
- To provide opportunities of work for a small number of local labor force.
- To develop the tourism and preserve the cultural heritage.
- To survey spots and route and hold tours including business.
5. Structure
Student: Nguyen Sinh Thanh Thanh
5
Class: 53B2

INTERNSHIP REPORT FOREIGN LANGUAGE DEPARTMENT
 The Director is a head of hotel and plays a critical role in directly managing
the hotel. The director is a person who controls all operations of the hotel, takes
charge of the activities, performs power and scope of handling affairs in accordance
with the provisions of the laws and the management decentralization of the hotel.
 The Deputy Director is a person who guides directly departments and
functional rooms. He/she is responsible for assisting the Executive Director in the
management organization operating of the hotel. In general, he/she performs their
work effectively to help the hotel promote gradually.
 Human Resources Department (HRD) is led by human resources manager
under the direct supervision of the hotel manager. It carries out human resources
planning and solves personnel of the hotel. The missions of HRD are recruitment,
arrangement and use of personnel, train and assess personnel to improve labour
efficiency.
 The Accountant Department is responsible for keeping track of revenues and
expenses of the hotel, in charge of funding and implementation of the accounting
profession under the current regime of property and of the state. The financial
department duties are: book keeping procedures, creating a balance sheet and profit
and loss account, providing management information, management of wages and
raising of finance.