Im going to go ahead and click cancel here let it go

Info icon This preview shows pages 38–40. Sign up to view the full content.

View Full Document Right Arrow Icon
can go through the wizard to select the restore point that we want to restore the system from. I'm going to go ahead and click Cancel here. Let it go ahead and finish booting Windows 10. In addition to using restore points, another option for repairing a system that has errant device drivers, is to boot the system into safe mode. When you boot the system into safe mode, it loads just a very minimal set of drivers, just enough to get the system up and running. And then you can go in and find the driver that's causing problems and uninstall it. One option for booting the system in the safe mode is to launch the system configuration desktop app. Go to boot and then click on Safe boot, and here you can specify what features you want available during the boot process for troubleshooting device drivers. The minimal option is the best. We'll click OK. And now we'll go ahead and restart the computer and it'll boot into safe mode. And here you see the system booted into safe mode. You'll note that only a very minimal set of drivershave been loaded. Just enough to get the system up and running. And once here we can then access Device Manager, and then fix whatever problem with the driver that is causing the system to behave erratically. Summary 9:12-9:29 That's it for this demonstration. In this demo, we talked about how to troubleshoot driver issues. We first talked about downloading and installing a new device driver for a device that isn't functioning correctly. We talked about restoring the system to a restore point to correct a driver problem. And then we ended this demonstration by talking about booting into Windows to correct driver problems. If you have installed (connected) a device, but the device is not working properly, try the following: Make sure that devices are plugged in, turned on, that all cables are securely connected, and that expansion cards are properly seated. Update the driver to the latest version by downloading the latest driver from the manufacturer's website. Check BIOS/UEFI settings to ensure that the function is enabled. Verify that the device is recognized and enabled in Device Manager. o If the device is not listed in Device Manager, try rescanning for new devices. If that doesn't detect the device, make sure the device is plug and play compatible and that it is correctly connected and turned on. o A yellow question mark identifies a device that Windows could not recognize (no driver was found for the device). To correct this problem, you can right-click the device and search for a suitable driver. In many cases, you will need to download the driver from the manufacturer's website or install the driver from the device's installation disc. o A down arrow identifies a disabled device. To use a disabled device, enable it in Device Manager. o A device with an exclamation mark indicates some kind of problem with the device. The device might be partially working, but has encountered some type of error.
Image of page 38

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
If the hardware device still does not work, try replacing it with one you know to be good (ideally one that is exactly the same). For example, if you can't get the network card working, replace it with one that you know works. If the new one works, then the old one is
Image of page 39
Image of page 40
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern