Using the techniques of cheap labor byd had already

Using the techniques of cheap labor, BYD had already created a system that
would give them an advantage over the companies around them. The cheap labor
directly impacted the prices of the products creating an instant advantage due to the
quality of the product. They are also producing batteries that contain a nontoxic fluid

causing less harm to the environment when the battery is thrown away. In addition, their
batteries can hold a longer charge. These aspects can help to boost the desirability of a
product in such a large market (Rarick, Firlej, and Angriawan, 2011).
BYD primarily operates using manufacturing operations and their main focus is
production; first of batteries and more recently of electric cars. Though manufacturing
operations and service operations go hand in hand, BYD spends a majority of its focus
on manufacturing. Their focus is to create a product that is cost-effective and desired by
consumers. This is evident in the 2008 revenue from cellphones and components at
$1.7 billion and in their revenue from car sales at $1.3 billion. As with any company,
service operations are included, but for BYD the focus is mostly on sales, customer
service, warranties, and other services that may come about from used products
(Rarick, Firlej, and Angriawan, 2011). The support provided here will only enhance the
customer experience.