10 in a third role play present proposal for approval

  • Central College
  • BSB 5191
  • Homework Help
  • AgentMask4640
  • 26
  • 71% (14) 10 out of 14 people found this document helpful

This preview shows page 8 - 11 out of 26 pages.

10.In a third role-play, present proposal for approval by the Operations General Manager.
11.Submit a portfolio of your implementation documents as outlined in the specifications below.Keep copies of your work for use in Assessment Tasks 2and 3 and for your own records.BSBMGT517 Manage operational plan Assessment – Version: 1.0 (Created: 11/10/17; Printed: 21/07/18)This document is uncontrolled version when printed8
SpecificationsYou must:participate in three role-plays:consult with the Sales and Marketing Managerconsult with the technology consultantpresent the resourcing proposal for approval from the Operations General Managersubmit a planning portfolio, including:a summary of the operational environment of BBQfunaction planperformance indicators for operational and financial targets (in the new/amendedoperational plan)balanced scorecard for e-commerce customer service representativeproposal for resourcing.Your assessor will be looking for:reading and writing skills to use workplace information to write an operational plan that meetsorganisational requirementsoral communication skills to present information in a clear and professional manner, listen andcomprehend information and confirm understanding through questioning and active listeningplanning and organisational skills to take responsibility for developing and implementing a planto achieve operational goals including resource needs, strategy development, sequencingactivities, identification of risks and impact on operational performance and generatingcontingency plansinteraction skills to communicate and empathise with stakeholders during consultationprocesses and collaborate to achieve business outcomesnumeracy skills to work with an existing budget to allocate and manage financial resourcesknowledge of models and methods for operational plansknowledge of the relationship between an operational plan and organisational objectivesknowledge of budgeting processesknowledge of legislation and regulations relevant to the operational plan of the organisationknowledge of intellectual property rights and responsibilities relevant to the operational planknowledge of using KPIs to develop business objectives.BSBMGT517 Manage operational plan Assessment – Version: 1.0 (Created: 11/10/17; Printed: 21/07/18)This document is uncontrolled version when printed9
Appendix 1: Scenario – e-Commerce strategyBackground to scenarioThe BBQfun Board of Directors and the CEO have decided to implement an e-commerce strategy tomaintain or increase market share and revenue and satisfy customer needs in line with companystrategic directions.You have been hired as an external consultant to manage operational planning activities for BBQfun’se-commerce strategy.

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 26 pages?

Upload your study docs or become a

Course Hero member to access this document

Term
Three
Professor
NoProfessor
Tags
Management, Operational Plan, BBQfun, Operational Plan Assessment

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture