Which of the following is the best example of a

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Chapter 2 / Exercise 24
Enhanced Discovering Computers
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35. Which of the following is the best example of a situation justifying a direct claim? a. The transmission in your car gave out within the warranty period. b. A shipment arrived two weeks after it was promised. c. Your credit card was billed twice for a purchase you made. d. All of these choices are examples of direct claims. ANS: D Feedback A All of these are examples of direct claims because you would expect the reader in each case to agree readily. B All of these are examples of direct claims because you would expect the reader in each case to agree readily. C All of these are examples of direct claims because you would expect the reader in each case to agree readily. D All of these are examples of direct claims because you would expect the reader in each case to agree readily.
PTS: 1 DIF: 5 REF: p. 233 OBJ: 8-5 NAT: AACSB: Tier 1 - Reflective thinking | AACSB: Tier 2 - Analysis | AACSB: Tier 1 - Communication | AACSB: Tier 2 - Patterns, Rhetorical considerations, Audience TOP: Direct Claims TYP: Application 36. Which of the following statements about direct claims is most accurate?
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Enhanced Discovering Computers
The document you are viewing contains questions related to this textbook.
Chapter 2 / Exercise 24
Enhanced Discovering Computers
Sebok/Vermaat
Expert Verified
PTS: 1 DIF: 3 REF: p. 233 OBJ: 8-5 NAT: AACSB: Tier 1 - Reflective thinking | AACSB: Tier 2 - Conclusion | AACSB: Tier 1 - Communication | AACSB: Tier 2 - Patterns, Rhetorical considerations, Audience TOP: Direct Claims TYP: Conceptual 37. The opening of a direct claim letter should
PTS: 1 DIF: 3 REF: p. 233 OBJ: 8-5 NAT: AACSB: Tier 1 - Reflective thinking | AACSB: Tier 2 - Conclusion | AACSB: Tier 1 - Communication | AACSB: Tier 2 - Patterns, Rhetorical considerations, Audience TOP: Direct Claims TYP: Conceptual

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