A project team is organized to implement a new

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Killtest CompTIA 220-1002 Free Exam Questions V10.02.pdf

48 .   Which of the following steps should a technician take FIRST to prevent an electrical hazard when repairing a PC ?
A . Put on an ESD strap .
B . Place components on an ESD mat
C. Disconnect the power before servicing the PC
D. Place the PC on a grounded work bench
49.   Ann , a user , calls a technician and reports that her PC will not boot . The technician confirms the memory , power supply , and monitor are all working . The technician runs internal diagnostics on the PC , but the hard drive is nor recognized . Which of the following messages will be displayed ?
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50 .   Ann , a user , calls the help desk regarding an issue on her laptop . While working remotely , she appears to be connecting to WiFi but is unable to retrieve her corporate email . The wireless name is listed as “ ConnectMe ” and appears as unsecure . Which of the following should the help desk perform to fix the issue ?
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51 .   A project team is organized to implement a new wireless solution for a school . The team has already done the network diagrams and knows the locations that will need to be addressed in the project . The team is in the process of creating an SOW for the project as a whole and needs to add the critical pieces to the SOW to complete it and move to the next stage . Which of the following would the project team MOST likely add to the SOW ?
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52.   A user calls the help desk regarding a new Windows issues that started in the morning . The user can no longer use any locally attached devices , such as a mouse or a printer , and a reboot did not fix the problem . Which of the following would MOST likely fix the issue ?
A . Roll back updates
B. Disable the Windows Update service
C. Check for updates
D. Restore hidden updates
Answer:  A .   Roll back updates
53 .   An end user ’s PC is ta king a long time to boot . Which of the following operations would be the BEST to resolve this issue with minimal expense ? ( Select two . )
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54.   A technician is setting up a SOHO wireless network for a healthcare office that does not have a server . The user requires the highest level of wireless security and various levels of desktop authentication to access cloud resources . Which of the following protocols and authentication methods should the technician implement ? ( Select two . )
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55.   A technician is PXE booting a computer . Which of the following is the technician MOST likely performing on the computer ?
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56 .   Ann , an employee at a company , calls the help disk to report issues logging on to a vendor ’s website . Joe , the technician , is able to log in successfully with his credentials before going to Ann ’s o ffice . However , when he at tempts to log in from Ann ’s office , Joe experiences the same issue . Ann asks Joe questions about the new software installed on the laptop from the pop -up notification . Which of the following are the NEXT steps Joe should take to resolve the issue ? ( Select two . )
A . Ask Ann for her cr edentials to verify and log on to the vendor ’s website from Ann ’s laptop
B. Verify Ann ’s laptop has the correct browser settings
C. Check all browser cached files on Ann ’s laptop and log on to another vendor ’s website
D. Attempt to log on to another vendor ’s website from Ann ’s laptop
E . Ask Ann about the notification and review the installed programs
F . Reinstall the browser , reboot the laptop , and check the vendor ’s website again
57 .   Which of the following is the maximum RAM limit of a Windows 32 - bit version ?
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58 .   A user ’s smartphone is making the camera shutter noise even when the user is not taking pictures . When the user opens the photo album , there are no new pictures . Which of the following steps should be taken FIRST to determine the cause of the issue ?
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59 .   Joe , an end user , has been prompted to provide his username and password to access the payroll system . Which of the following authentication methods is being requested ?
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51.A project team is organized to implement a new wireless solution for a school. The team has already done the network diagrams and knows the locations that will need to be addressed in the project. The team is in the process of creating an SOW for the project as a whole and needs to add the critical pieces to the SOW to complete it and move to the next stage. Which of the following would the project team MOST likely add to the SOW? A. Risk analysis B. Plan to change
The safer , easier way to help you pass any IT exams.C. Backout plan D. Change board approvals Answer:C
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52.A user calls the help desk regarding a new Windows issues that started in the morning. The user can no longer use any locally attached devices, such as a mouse or a printer, and a reboot did not fix the problem. Which of the following would MOST likely fix the issue?
53.An end user’s PC is taking a long time to boot. Which of the following operations would be the BEST to resolve this issue with minimal expense? (Select two.)
54.A technician is setting up a SOHO wireless network for a healthcare office that does not have a server. The user requires the highest level of wireless security and various levels of desktop authentication to access cloud resources. Which of the following protocols and authentication methods should the technician implement? (Select two.)
55.A technician is PXE booting a computer. Which of the following is the technician MOST likely performing on the computer? A. Image deployment B. Multiboot configuration
The safer , easier way to help you pass any IT exams.C. In-place upgrade D. System repair Answer:A
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56.Ann, an employee at a company, calls the help disk to report issues logging on to a vendor’s website. Joe, the technician, is able to log in successfully with his credentials before going to Ann’s office. However, when he attempts to log in from Ann’soffice, Joe experiences the same issue. Ann asks Joe questions about the new software installed on the laptop from the pop-up notification. Which of the following are the NEXT steps Joe should take to resolve the issue? (Select two.)
57.Which of the following is the maximum RAM limit of a Windows 32-bit version?
58.A user’s smartphone is making the camera shutter noise even when the user is not taking pictures. When the user opens the photo album, there are no new pictures. Which of the following steps should be taken FIRST to determine the cause of the issue?
59.Joe, an end user, has been prompted to provide his username and password to access the payroll system. Which of the following authentication methods is being requested? A. Single-factor B. Multifactor C. RADIUS D. TACACS Answer:A

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