Who is responsible for implementation? Must the person (or people) who supervises implementation also participate in adopting the proposal?b.When will implementation occur? When should it begin? When should it be completed?c.How long will adoption of the plan take? Will the solution be adopted all at once or will it be phased in?d.What resources are required for the solution to take effect? What are the minimum resources needed? What resources would be most desirable?4.After the decision has been put into effect, the group must make provisions to monitor the solution’s progress.5.Predict possible outcomes of the decision to prevent setbacks later.6.Decide how to define whether the solution succeeds.a.What are identifiable or measurable ways to identify success?b.When will the effects be realized?c.How often should the solution be monitored and assessed?d.Who ultimately determines whether the solution has succeeded?e.What alternatives exist if this solution fails?
CHAPTER 18 HIGHLIGHTS1. Although many people are skeptical about group work, groups form an important part of our lives.2. Groups differ from random aggregates by having several characteristics:a. Definable membershipb. Collective identityc. Shared purposed. Interdependencee. Direct interactionf. Ability to behave as a single organism3. Small groups range in size from at least three to about 12 members.4. Virtual groups allow support and collaboration across time and distance, but they do carry risks of invading privacy and identity manipulation.5. Groups make public presentations in several formats.a. Panels include presentations by experts with opportunities for audience reactions.b. Roundtables are minimally structured discussions among all participants.c. Symposia are a series of formal speeches on one theme.d. In forums, the audience controls the flow of communication with comments and questions to speakers.6. Advantages of groups include positive synergy that allows groups to accomplish more than individuals,pooling talent to maximize diverse input. and ability to deal with complex issues.7. Disadvantages of groups include negative synergy of spiraling demoralization, substantial time expenditure, and challenges of reconciling relationships among members.8. The task dimension of groups, measured by productivity, deals with how well the group accomplishes its duties.9. The social (or maintenance) dimension of groups, measured by personal satisfaction, deals with the group fulfilling emotional needs of members.10. Cohesion describes the tendency of members to bond and consider themselves a unit.11. Excessive cohesion can lead to groupthink, with members ignoring opposing ideas and agreeing uncritically simply to reach a decision.