A responsive provider will create an environment that

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A responsive provider will create an environment that recognises and builds on these key relationships and supports users’ ability to stay in touch with important cultural support systems. While strong family/whänau connections can encourage recovery, care needs to be taken to recognise that sometimes families and family/whänau relationships may be part of the problem and may hinder or interfere with recovery. Deprivation: The correlation between low incomes and unemployment, and mental illness is widely known and researched. Understanding the socioeconomic condition of an individual and how it limits their ability to live a fulfilling life with family/whänau and friends is another important indicator of mental health and wellbeing. For all high need groups, PHOs need to ensure the development and implementation of their mental health plans: enable early identification and subsequent intervention for mental health problems and access to specialist mental health services – this would mean services are accessed at a less acute level improve the first contact outcomes for users through the development of holistic tools, better community provider connections and effective follow-up provide service delivery approaches that reflect the nature and needs of their populations reduce the need for people to access mental health services through the justice system. It is important to understand how Mäori, Pacific peoples, migrants, refugees and people who live in rural communities perceive health and wellbeing. This will support more effective and appropriate service planning, development and delivery. It will also help providers align treatment and service delivery options with informed decision-making.
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Primary Health Organisations: 9 Service development toolkit for mental health services in primary health care It is also important to recognise that providing services that are responsive to Mäori and Pacific peoples will require: effective Mäori and Pacific representation on governance bodies Mäori and Pacific workforces. Importance of building relationships Many practitioners already engage and support participation from service users and their families/whänau in care plans and approaches to managing mental illness at home and/or in the community. Building relationships is a key component of delivering primary mental health services to the Mäori, Pacific and other high needs communities. We recommend further reading below for those PHOs looking to develop services for these groups. Mäori health To deliver effective, efficient and appropriate services to Mäori there are some key points or which PHOs should be aware when deciding how best to provide those services. The Mäori population is diverse (Pomare et al 1995). The Mäori population is young. Of those in the 1996 Census who identified as Mäori 23.6 percent were aged 0–14 and 19.7 percent were aged 15–17 ( Mental Health in Primary Health Care Interim Report , Publication series TRM/03/05, Te Rau Matatini Mäori Mental Health Workforce Development).
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  • Fall '19
  • primary health care, Primary Health Organisations

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